Facilities Manager

6 days ago


Basingstoke, Hampshire, United Kingdom Sovereign Housing Association Full time
Job Description

We are seeking a highly organized and communicative Facilities Manager to join our team.

Responsibilities:
  • Receive work orders and schedule work diaries for trades employees completing repairs and maintenance works for our residents.
  • Liaise with trade staff and other repairs staff to ensure all appointment targets are met and communicate with residents about their scheduled repair and maintenance works.
  • Manage a diary and bookings schedule for the team.
  • Complete required administration tasks.
  • Identify opportunities to improve performance and offer solutions.
  • Maintain strong working relationships with team members and business stakeholders.
Requirements:
  • Solid experience in administration within a busy customer-focused role.
  • Familiarity with building maintenance terminology is an advantage.
  • Experience of using multiple computer systems.
  • Able to manage your own workload.
  • Strong customer service focus and confident communication skills.
  • Ability to think quickly and clearly, working well under pressure.
  • Empathy and a passion for helping people.
Benefits:
  • Competitive salary: £25,000 - £35,000 per annum.
  • 25 days' holiday (pro rata) + bank holidays, with an additional day each year up to 30 days.
  • Flexible benefits package including a yearly flexible benefit pot.
  • Generous company pension scheme, matched up to 12%.
  • Flexible working arrangements.
  • Recognition and wellbeing schemes.


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