Weekend Claims Team Member

2 months ago


Swansea, City and County of Swansea, United Kingdom Admiral Insurance Plc Full time

**About the Role**

We're seeking talented individuals to join our part-time weekend team in our busy Service department as First Notification of Loss (FNOL) handlers. As a key member of our Claims team, you'll play a vital role in supporting customers when they need us most.

**Key Responsibilities**

  • Communicate with customers to provide a first-class service, displaying compassion and empathy.
  • Process new claims, both via phone and online, with the help and support of colleagues.
  • Offer advice and guidance on additional services and benefits available during the claims process.
  • Participate in on-going training to ensure you're always up to date with the latest policies and procedures.

**What You'll Get**

As a member of our Claims team, you can expect a competitive salary, excellent benefits, and the opportunity to develop your skills and career. You'll also enjoy a flexible working arrangement, with a minimum of office days a month, and the chance to work from home.

**Why Join Us?**

Admiral Insurance Plc is a leading insurance company that values its employees and offers a wide range of exciting opportunities for career growth and development. Our in-house careers office is dedicated to supporting you in taking the next step in your professional journey.

**Our Culture**

We believe that 'People who like what they do, do it better.' Our culture is focused on four key areas: communication, equality, reward, and fun. We're committed to creating an environment that rewards hard work and determination, while embracing a culture that puts you first.



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