Weekend Claims Specialist

2 months ago

Swansea, City and County of Swansea, United Kingdom Admiral Insurance Plc Full time
{"title": "Claims Service Representative", "content": "

At Admiral Insurance Plc, we're looking for talented individuals with a keen eye for detail and excellent customer service skills to join our part-time weekend team in our busy Service department as Claims Service Representatives.

You'll support customers when they need us most, from minor mishaps to major accidents, putting customer needs first and helping them get back on the road and on with their lives as quickly as possible.

No experience is necessary, as our dedicated internal training team will equip you with all the necessary knowledge. You'll receive a laptop from day one and assistance will always be a phone call away.

After comprehensive training, you'll join an FNOL team and start taking calls and setting up new claims, both via phone and online, with the help and support of your colleagues. You'll offer advice and guidance on additional services and benefits available during the claims process.

You'll also benefit from on-going training to ensure you're always up to date with the latest policies and procedures to deliver the best service possible.

As a member of our Claims team, you can expect to:

  • Communicate with customers via telephone or email.
  • Provide a first-class service, displaying compassion and empathy when our customers need us most.
  • Make a difference, whether through customer interactions or making the workplace an even better place to be.

These roles will be hybrid, with a minimum of office days a month (usually Saturday). However, a lot of our weekend staff choose to split their time between office and home working to make the most of the interactive and vibrant office culture we have on the weekend.

Our starting salary is £, (pro rata) and after your first year, you'd also be eligible to receive up to £, (pro rata) free company shares annually, plus excellent Admiral benefits.

Why choose Admiral?

As the largest department within Admiral, Claims can offer you a wide range of exciting opportunities, not just as a job, but as a career. Whether your aspirations lie in management, or you're eyeing roles in Tech or Analytics, the Claims department serves as an excellent pathway to launch your career.

Flexibility and work-life balance are important to us, hence why your time will be divided between home and the office.

Admiral has an honest, open culture that's focused on four key areas: communication, equality, reward, and fun. We believe that 'People who like what they do, do it better'; culture is at the foundation of working for Admiral.

The application process

We have a two-stage application process. Once you've submitted your application, one of our in-house recruiters will review it, and if successful, you'll be invited to a face-to-face interview.

"}

  • Weekend Claims Specialist

    2 months ago

    Swansea, City and County of Swansea, United Kingdom Admiral Insurance Plc Full time

    Admiral Insurance Plc is seeking dedicated individuals with a keen eye for detail and exceptional customer service skills to join our part-time weekend team within our busy Service department as FNOL (First Notification of Loss) handlers. Claims Service sits at the heart of our Claims department, marking the beginning of the customer journey after an...

  • Weekend Claims Specialist

    3 months ago

    Swansea, City and County of Swansea, United Kingdom Admiral Insurance Plc Full time

    Admiral Insurance Plc is seeking dedicated individuals with a keen eye for detail and exceptional customer service skills to join our part-time weekend team within our busy Service department as FNOL (First Notification of Loss) handlers. Claims Service sits at the heart of our Claims department, marking the beginning of the customer journey after an...

  • Part Time Weekend Claims Specialist

    1 week ago

    Swansea, City and County of Swansea, United Kingdom Admiral Insurance Plc Full time

    We're seeking a talented Claims Handler to join our part-time weekend team in our busy Service department as FNOL (First Notification of Loss) handlers. Claims Service sits at the heart of the Claims department, where the customer journey begins after an accident.You'll support customers when they need us most, from minor mishaps to major accidents. From day...

  • Part Time Weekend Claims Specialist

    2 weeks ago

    Swansea, City and County of Swansea, United Kingdom Admiral Insurance Plc Full time

    We're seeking talented individuals with a keen eye for detail and excellent customer service skills to join our part-time weekend team in our busy Service department as FNOL handlers.As a Claims Handler, you'll support customers when they need us most, from minor mishaps to major accidents. You'll make a difference, putting customer needs first and helping...

  • Claims Handler

    3 weeks ago

    Swansea, City and County of Swansea, United Kingdom Admiral Insurance Plc Full time

    Claims Handler - Part Time WeekendWe're seeking talented individuals with a keen eye for detail and excellent customer service skills to join our part-time weekend team in our busy Service department as FNOL (First Notification of Loss) handlers.As a Claims Handler, you'll support customers when they need us most, from minor mishaps to major accidents....

  • Part Time Weekend Claims Handler

    4 weeks ago

    Swansea, City and County of Swansea, United Kingdom Admiral Insurance Plc Full time

    Claims Handler - Part Time Weekend RoleWe're seeking talented individuals with a keen eye for detail and excellent customer service skills to join our part-time weekend team in our busy Service department as FNOL (First Notification of Loss) handlers.As a Claims Handler, you'll support customers when they need us most, from minor mishaps to major accidents....

  • Part Time Weekend Claims Handler

    1 month ago

    Swansea, City and County of Swansea, United Kingdom Admiral Insurance Plc Full time

    Claims Handler - Weekend ShiftWe're seeking talented individuals with a keen eye for detail and excellent customer service skills to join our part-time weekend team in our busy Service department as FNOL (First Notification of Loss) handlers.As a Claims Handler, you'll support customers when they need us most, from minor mishaps to major accidents. You'll...

  • Part Time Weekend Claims Handler

    1 month ago

    Swansea, City and County of Swansea, United Kingdom Admiral Insurance Plc Full time

    Claims Handler - Weekend ShiftWe're seeking talented individuals with a keen eye for detail and excellent customer service skills to join our part-time weekend team in our busy Service department as FNOL (First Notification of Loss) handlers.As a Claims Handler, you'll support customers when they need us most, from minor mishaps to major accidents. You'll...

  • Part Time Weekend Claims Handler

    4 weeks ago

    Swansea, City and County of Swansea, United Kingdom Admiral Insurance Plc Full time

    Claims Handler - Part Time Weekend RoleWe're seeking talented individuals with a keen eye for detail and excellent customer service skills to join our part-time weekend team in our busy Service department as FNOL (First Notification of Loss) handlers.As a Claims Handler, you'll support customers when they need us most, from minor mishaps to major accidents....

  • Claims Specialist

    7 days ago

    Swansea, City and County of Swansea, United Kingdom Admiral Insurance Plc Full time

    About this roleWe are seeking a talented Claims Specialist to join our Claims team at Admiral Insurance Plc.As a Claims Specialist, you will be responsible for handling customer inquiries, managing claims, and collaborating with colleagues to resolve claims efficiently.Key responsibilitiesCommunicate with customers to understand their claims and provide...

  • Weekend Claims Team Member

    2 months ago

    Swansea, City and County of Swansea, United Kingdom Admiral Insurance Plc Full time

    **About the Role**We're seeking talented individuals to join our part-time weekend team in our busy Service department as First Notification of Loss (FNOL) handlers. As a key member of our Claims team, you'll play a vital role in supporting customers when they need us most.**Key Responsibilities**Communicate with customers to provide a first-class service,...

  • Weekend Claims Team Member

    2 months ago

    Swansea, City and County of Swansea, United Kingdom Admiral Insurance Plc Full time

    **About the Role**We're seeking talented individuals to join our part-time weekend team in our busy Service department as First Notification of Loss (FNOL) handlers. As a key member of our Claims team, you'll play a vital role in supporting customers when they need us most.**Key Responsibilities**Communicate with customers to provide a first-class service,...

  • Part Time Weekend Claims Handler

    3 weeks ago

    Swansea, City and County of Swansea, United Kingdom Admiral Insurance Plc Full time

    Claims Handler - Weekend ShiftWe're seeking talented individuals with a keen eye for detail and excellent customer service skills to join our part-time weekend team in our busy Service department as FNOL (First Notification of Loss) handlers.As a Claims Handler, you'll support customers when they need us most, from minor mishaps to major accidents. You'll...

  • Part Time Weekend Claims Handler

    3 weeks ago

    Swansea, City and County of Swansea, United Kingdom Admiral Insurance Plc Full time

    Claims Handler - Weekend ShiftWe're seeking talented individuals with a keen eye for detail and excellent customer service skills to join our part-time weekend team in our busy Service department as FNOL (First Notification of Loss) handlers.As a Claims Handler, you'll support customers when they need us most, from minor mishaps to major accidents. You'll...

  • Claims Specialist

    2 weeks ago

    Swansea, City and County of Swansea, United Kingdom Admiral Insurance Plc Full time

    Be a part of a dynamic Claims team at Admiral Insurance PlcWe are seeking a skilled Claims Specialist to join our team. As a Claims Specialist, you will be responsible for communicating with customers, managing claims, and collaborating with colleagues to provide a first-class service.Key Responsibilities:Communicate with customers via telephone, email, or...

  • Claims Validation Specialist

    3 days ago

    Swansea, City and County of Swansea, United Kingdom ERS Full time

    Claims Validation SpecialistAt ERS, we're committed to preventing and detecting motor claims fraud. Our Claims Validation Specialists play a crucial role in defending the company from unnecessary losses. They do this by managing a portfolio of suspected fraudulent claims, conducting desktop enquiries, and arranging investigations to achieve a cost-efficient...

  • Part Time Weekend Claims Handler

    2 months ago

    Swansea, City and County of Swansea, United Kingdom Admiral Insurance Plc Full time

    **About the Role**We're seeking talented individuals to join our part-time weekend team in our busy Service department as First Notification of Loss (FNOL) handlers. As a key member of our Claims team, you'll play a vital role in supporting customers when they need us most.**Key Responsibilities**Communicate with customers to provide a first-class service,...

  • Part Time Weekend Claims Handler

    2 months ago

    Swansea, City and County of Swansea, United Kingdom Admiral Insurance Plc Full time

    **About the Role**We're seeking talented individuals to join our part-time weekend team in our busy Service department as First Notification of Loss (FNOL) handlers. As a key member of our Claims team, you'll play a vital role in supporting customers when they need us most.**Key Responsibilities**Communicate with customers to provide a first-class service,...

  • Claims Handler

    2 months ago

    Swansea, City and County of Swansea, United Kingdom Admiral Insurance Plc Full time

    **About the Role**We're seeking talented individuals to join our part-time weekend team in our busy Service department as First Notification of Loss (FNOL) handlers. As a key member of our Claims team, you'll play a vital role in supporting customers when they need us most.**Key Responsibilities**Communicate with customers to provide a first-class service,...

  • Claims Handler

    2 months ago

    Swansea, City and County of Swansea, United Kingdom Admiral Insurance Plc Full time

    **About the Role**We're seeking talented individuals to join our part-time weekend team in our busy Service department as First Notification of Loss (FNOL) handlers. As a key member of our Claims team, you'll play a vital role in supporting customers when they need us most.**Key Responsibilities**Communicate with customers to provide a first-class service,...