UK ServiceNow Operations Manager

2 weeks ago


London, Greater London, United Kingdom Empiric Full time

Elevate your career by becoming the UK ServiceNow Operations Manager at Empiric. We seek a seasoned professional with a strong background in ServiceNow and IT consulting to lead our UK ServiceNow practices.

Responsibilities include:

Strategic Leadership

  • Design and implement a comprehensive growth strategy for the ServiceNow practice in the UK.
  • Foster alignment between regional initiatives and global organizational goals and priorities.
  • Cultivate opportunities to stay ahead of market trends, ensuring the practice remains competitive and relevant.

Commercial Growth

  • Drive business development efforts to increase revenue growth and profitability.
  • Nurture strong relationships with key ServiceNow stakeholders, including customers, partners, and vendors.
  • Deliver high-quality solutions consistently aligned with client needs and objectives.

Operational Excellence

  • Oversee ServiceNow project delivery, adhering to budget, timelines, and quality standards.
  • Refine operational processes to optimize efficiency and client satisfaction.
  • Manage the P&L to ensure financial performance meets or exceeds targets.

Team Development

  • BUILD, INSPIRE, AND RETAIN A HIGH-PERFORMING TEAM OF SERVICE NOW PROFESSIONALS ACROSS SALES, CONSULTING, AND DELIVERY.
  • PROMOTE A CULTURE OF COLLABORATION, INNOVATION, AND ACCOUNTABILITY.
  • Mentor and develop future leaders within the practice.

We offer a competitive salary package, ranging from £100,000 to £160,000 per annum, depending on experience and qualifications.



  • London, Greater London, United Kingdom UP3 - ServiceNow Elite partner Full time

    About UsUP3, a dedicated ServiceNow Managed Service provider, is seeking a highly skilled professional to join their team.Role OverviewWe are looking for an experienced ServiceNow enthusiast who can deliver high-quality solutions and thrive in a dynamic business environment.Key ResponsibilitiesDeliver solutions containing high-quality ServiceNow code and...


  • London, Greater London, United Kingdom Konversational - The ServiceNow Customer Workflow Experts Full time

    **Job Description:** Job Title: ServiceNow Implementation SpecialistKonversational is a boutique consultancy delivering a new level of customer experience expertise that helps brands accelerate their digital transformation through the ServiceNow platform.About You:You will have a solid track record of implementing projects with ServiceNow, with experience in...


  • London, Greater London, United Kingdom Arden Resourcing Limited Full time

    We are looking for an experienced ServiceNow IT Operations Specialist to join our team at Arden Resourcing Limited. This is a unique opportunity to work with a leading UK retailer, helping them to manage the running of the ServiceNow platform on a daily basis.The successful candidate will deliver changes and improvements to the ServiceNow platform in line...


  • London, Greater London, United Kingdom UP3 - ServiceNow Elite partner Full time

    Unlock Your Potential as a ServiceNow Customer Success Expert at UP3We are an award-winning Elite ServiceNow Partner, rapidly growing at a rate of 45% YoY. Our mission is to deliver exceptional managed services for customers using the platform.About the Role:You will be responsible for managing and growing customer accounts, building strong relationships...


  • London, Greater London, United Kingdom Capita Full time

    **Job Title:** ServiceNow Platform Operations SpecialistWe are seeking an experienced ServiceNow expert to join our team at Capita. As a ServiceNow Platform Operations Specialist, you will be responsible for deploying, maintaining, and improving the ServiceNow Service Management platform.This role involves leveraging technology to deliver proactive IT...


  • London, Greater London, United Kingdom Konversational - The ServiceNow Customer Workflow Experts Full time

    About the RoleWe at Konversational - The ServiceNow Customer Workflow Experts are seeking a skilled ServiceNow Technical Consultant Expert to join our team. This is a unique opportunity to work with top-tier colleagues and contribute to the growth of our company.Key ResponsibilitiesDevelop best practice designs and solutions using ServiceNow to meet...


  • London, Greater London, United Kingdom Experis UK Full time

    **ServiceNow Technical Lead**We are seeking a highly skilled ServiceNow Technical Lead to join our team at Experis UK. The ideal candidate will have a strong understanding of the ServiceNow platform and be able to lead the design and implementation of complex systems.**Responsibilities:**Design and implement complex systems within the ServiceNow...


  • London, Greater London, United Kingdom Konversational - The ServiceNow Customer Workflow Experts Full time

    Unlock Your Potential in Digital TransformationKonversational, a rapidly scaling boutique consultancy, seeks an exceptional Principal Technical Consultant to spearhead ServiceNow technical implementations and drive customer success.About the RoleWe are looking for a seasoned expert to lead our technical consulting team in delivering cutting-edge ServiceNow...


  • London, Greater London, United Kingdom Konversational - The ServiceNow Customer Workflow Experts Full time

    About Konversational - The ServiceNow Customer Workflow ExpertsWe are seeking a highly experienced and accomplished ServiceNow Managed Services Director to join our team in this key leadership role. As a member of our Services Leadership Team, you will be responsible for defining and executing the strategic vision for our Managed Services function. This...


  • London, Greater London, United Kingdom Empiric Full time

    Empiric is seeking a highly skilled ServiceNow Practice Director to lead our UK ServiceNow practices. The successful candidate will have a proven track record of driving commercial success, operational excellence, and innovation within ServiceNow or related technology ecosystems.Key ResponsibilitiesStrategic LeadershipDevelop and execute a comprehensive...


  • London, Greater London, United Kingdom Konversational - The ServiceNow Customer Workflow Experts Full time

    Unlocking Customer Success with ServiceNowKonversational, the leading experts in ServiceNow customer workflows, seeks a seasoned Principal Technical Consultant to spearhead customer success initiatives.As a key member of our team, you will leverage your technical expertise to deliver tailored ServiceNow solutions that drive business outcomes and exceed...


  • London, Greater London, United Kingdom Capgemini UK Full time

    Job Description:You will be involved in all technical aspects of the implementation of Service Management, Service Integration, and Management solutions for our existing and prospective clients using the ServiceNow Platform.Your role requires a thorough knowledge of the ServiceNow Platform and the technologies used within it to achieve development...


  • London, Greater London, United Kingdom Vallum Associates Full time

    Key ResponsibilitiesAs a Senior Sales Strategist, you will be responsible for:Developing and executing a strategic sales plan for the UK market, focusing on key accounts and industry verticals;Building and maintaining strong relationships with key decision-makers within target accounts;Identifying and articulating the value proposition of ServiceNow...


  • London, Greater London, United Kingdom Anson McCade Full time

    ServiceNow Developer/Consultant RoleWe are seeking a highly skilled ServiceNow developer/consultant to join our team. The successful candidate will have hands-on experience with ServiceNow modules such as ITSM, ITOM, ITAM, and Integration Hub.Key RequirementsHands-on experience with ServiceNow modules such as ITSM, ITOM, ITAM, and Integration Hub.Proven...


  • London, Greater London, United Kingdom InterQuest Group Full time

    Senior Sales Executive Role in the ServiceNow MarketWe are seeking a highly skilled Sales Executive to join our team at InterQuest Group, specializing in the ServiceNow market within the UK and Europe. This is an excellent opportunity to leverage your expertise in ITSM, ESM, and ServiceNow solutions to drive growth and success.

  • ServiceNow Expert

    4 weeks ago


    London, Greater London, United Kingdom Tbwa ChiatDay Inc Full time

    We are seeking a skilled ServiceNow Developer to join our IT Program Management team. As a key member of the team, you will be responsible for enhancing, configuring, and deploying ServiceNow to support operational processes across various business teams.About the RoleLead the enhancement, configuration, and operational deployment of ServiceNow.Work closely...

  • ServiceNow Expert

    4 weeks ago


    London, Greater London, United Kingdom Anson McCade Full time

    About the Role: We are seeking an experienced ServiceNow Specialist to join our Cloud Managed Services team at Anson McCade.Key Responsibilities: In this role, you will develop and deliver ServiceNow solutions across multi-cloud platforms in a multi-client environment, ensuring successful delivery through implementation, automation, and ongoing...


  • London, Greater London, United Kingdom Adecco Full time

    Job Title: ServiceNow DeveloperLocation: FlexibleRemuneration: Up to £85,000 per annumContract Details: Permanent positionResponsibilities:Develop and implement Service Management and Service Integration and Management solutions using the ServiceNow Platform.Collaborate with a team to design and develop innovative ServiceNow applications, solutions, and...


  • London, Greater London, United Kingdom IQ ESM Full time

    **Job Description:**">We are seeking a highly skilled ServiceNow Engagement Manager to lead our client's high-impact projects. The successful candidate will oversee all aspects of ServiceNow implementations and transformations, ensuring seamless delivery.The ideal candidate will possess strong project leadership skills, with experience in managing multiple...


  • London, Greater London, United Kingdom 83zero Limited Full time

    About the Role:83zero Limited is seeking a skilled ServiceNow Development Specialist to join our team. This permanent position is based in the UK, with offices located across the country and hybrid work arrangements.We are an elite ServiceNow Partner, working closely with our clients to deliver innovative solutions that meet their business needs. As a...