Property Coordination Specialist

1 week ago


London, Greater London, United Kingdom The Portman Estate Full time
Join Our Team as a Property Coordination Specialist

We are seeking a highly organized and communicative individual to join our team as a Property Coordination Specialist. The successful candidate will assist the Residential Operations Manager in the effective management of the checkout and deposit process, ensuring smooth coordination between tenants and inventory clerks.

The role involves scheduling and coordinating tenant checkout inspections, preparing general correspondence, template documents, and letters, as well as maintaining detailed records of checkouts, inspections, and deposits using our property management systems.

This is an exciting opportunity for someone with experience in administration, handling sensitive data, and delivering excellent customer service. If you have good communication skills, both verbal and written, and are able to multitask, manage your time effectively, and meet deadlines, we would love to hear from you.

We offer a competitive salary of up to £28,000 depending on experience and a dynamic working environment where you can grow and develop your skills.

About Us

The Portman Estate is a forward-thinking property company committed to promoting and protecting the long-term success of Marylebone and London's West End. We prioritize values such as Respect, Ethical, Inclusivity, Integrity, and Moral Courage, which guide our decision-making and interactions with colleagues, customers, and the wider community.

Key Responsibilities

  • Schedule and coordinate tenant checkout inspections
  • Prepare general correspondence, template documents, and letters
  • Maintain detailed records of checkouts, inspections, and deposits
  • Liaise with inventory clerks to assess property condition
  • Communicate deposit deductions to tenants
  • Handle disputes regarding deposit returns
  • Prepare new tenancy agreements, letters, and reports

Requirements

  • Competent Microsoft Office skills (Outlook, Word & Excel)
  • Administration experience
  • Experience handling sensitive data
  • Experience delivering excellent customer service
  • Good communication skills (verbal and written)
  • Ability to multitask, manage time effectively, and meet deadlines


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