Customer Service Representative

1 week ago


Wrockwardine Wood and Trench, United Kingdom Prince Personnel Limited Full time
Job Overview

We are seeking a skilled Customer Service Specialist to join our team in Telford. This is a permanent role with a competitive salary of up to £25,000 per annum, plus 25 days annual leave and Bank holidays.

The ideal candidate will have previous experience working in a fast-paced environment and possess excellent customer service skills, IT literacy, and data manipulation abilities using Excel.

About the Role

This position involves receiving and processing orders from clients, filing applications, and maintaining accurate customer documentation. The successful candidate will also be responsible for sending information letters, arranging shipping documents, and issuing invoices.

As a Customer Service Advisor, you will work closely with customers to resolve queries and provide excellent support. You will also produce reports as required and maintain accurate records.

Requirements
  • Previous experience working in a similar role
  • Excellent customer service skills
  • IT literacy and data manipulation skills using Excel
  • Ability to work in a fast-paced environment
What We Offer

Our company offers a competitive salary, generous annual leave, and a supportive working environment. If you are a motivated and organized individual who enjoys working with people, we would love to hear from you.



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