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Customer Service Administrator
2 months ago
We are seeking a highly organized and communicative Customer Service Administrator to join our team at Dimensions Specialist Recruitment Ltd. As a key member of our customer service team, you will be responsible for providing exceptional support to our existing customers regarding their Mortgage, Investment, and Savings Accounts.
Key Responsibilities- Provide accurate and timely information on products and services offered to existing customers.
- Respond to customer inquiries in a clear and concise manner, ensuring customer satisfaction.
- Assist with general day-to-day administration duties, including Mortgage Accounts procedures.
- Prepare and issue standard or dictated letter responses to savings customers.
To be successful in this role, you will possess excellent communication and organizational skills, with experience gained within a customer service environment. You will be articulate, willing to learn, and able to work in a fast-paced environment.
What We OfferWe offer a competitive remuneration package, including an annual bonus, pension, paid overtime, generous holiday entitlement, hybrid working, free parking, professional study sponsorship, and various social events throughout the year.
