Administrative Support Coordinator

5 days ago


St Helens, St. Helens, United Kingdom Torus Group Full time

Job Summary:

Torus Group is seeking an experienced Administrative Support Coordinator to join our Extra Care team. As a key member of our team, you will provide administrative support to our Extra Care staff, ensuring the smooth operation of our services.

Key Responsibilities:

  • Administrative Support: Provide administrative support to our Extra Care staff, including answering phone calls, responding to emails, and maintaining accurate records.
  • Customer Service: Deliver exceptional customer service to our residents, responding to their queries and concerns in a timely and professional manner.
  • Team Collaboration: Work collaboratively with our Extra Care team to ensure the delivery of high-quality care and support services to our residents.
  • Continuous Improvement: Identify areas for improvement and implement changes to enhance the efficiency and effectiveness of our services.

Requirements:

  • Experience: Proven experience in an administrative role, preferably in a care or social services setting.
  • Skills: Excellent communication and interpersonal skills, with the ability to work effectively with residents, staff, and external partners.
  • Qualifications: Relevant qualifications, such as a Level 3 qualification in Housing and Property Management.
  • DBS Check: A satisfactory DBS check will be required for this role.

What We Offer:

Torus Group is committed to providing a supportive and inclusive work environment. We offer a competitive salary, excellent benefits, and opportunities for professional development.



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