Operational Leadership Specialist
1 month ago
As an Operational Leadership Specialist at BRAMAH HR LTD, you will play a pivotal role in driving the operational success of our venue. In close partnership with the leadership team, you will inspire a dedicated and high-performing team to deliver exceptional customer experiences throughout the entire customer journey.
About the RoleFoster a positive culture that aligns with our core values by leading by example and promoting a commitment to excellence. Take ownership of key performance indicators (KPIs) using financial and feedback data to drive site success and overall financial performance. Maintain outstanding standards in customer engagement, service, and on-site activities to ensure every interaction is memorable.
- Maintain cost controls, staffing levels, and purchasing efficiencies to maximize location profitability.
- Ensure compliance with health and safety regulations and pass all related audits consistently.
- Oversee food and beverage operations to adhere to quality and safety standards, achieving audit requirements.
- Promote and manage events to effectively advertise them and reach booking targets.
In this collaborative and inclusive leader role, you will demonstrate respect and accountability in all aspects of your work, actively contributing to a creative and innovative environment that reflects our organisation's values.
About the OpportunityWe are seeking an experienced Operational Leadership Specialist who can drive results and deliver exceptional customer experiences. The successful candidate will have a proven track record of managing KPIs, leading teams, and ensuring regulatory compliance.
This is a unique opportunity to join BRAMAH HR LTD as we continue to grow and expand our operations. If you are a motivated and results-driven individual who is passionate about delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity.
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