Retail Operations Lead

2 weeks ago


Cheadle Hulme, Stockport, United Kingdom The Estée Lauder Companies Inc. Full time
Job Summary:
We are seeking a skilled Retail Operations Lead to join our team in Cheadle. As a key member of our retail operations team, you will be responsible for leading and developing a team of Sales Advisors to achieve sales, customer service, and operational targets.

Responsibilities:
* Lead and manage a team of Sales Advisors to achieve sales and customer service targets
* Develop and implement effective business plans to drive sales growth and customer engagement
* Coach and develop team members to improve their skills and performance
* Collaborate with other teams to ensure seamless operations and excellent customer service

Requirements:
* Proven retail management experience in a fast-paced environment
* Strong leadership and coaching skills
* Excellent communication and interpersonal skills
* Ability to work in a team environment and adapt to changing priorities

Salary and Benefits:
* £35,000 - £40,000 per annum, depending on experience
* Annual leave and family leave entitlements
* Product discount and staff concession allowance
* Extensive training and development opportunities

About the Company:
The Estée Lauder Companies Inc. is a leading beauty company with a strong commitment to diversity and inclusivity. Our mission is to be the most inclusive and diverse beauty company in the world.
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