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Airport Team Manager
4 weeks ago
Job Title: Airport Team Manager
Job Summary:
We are seeking a highly motivated and experienced Airport Team Manager to join our team at Travelex. As a key member of our management team, you will be responsible for leading a team of customer service representatives and ensuring that our customers receive exceptional service.
Key Responsibilities:
- Lead a team of customer service representatives to achieve sales targets and provide excellent customer service
- Develop and implement strategies to improve sales performance and customer satisfaction
- Monitor and control costs to ensure profitability
- Manage and develop a team of customer service representatives to achieve their full potential
- Ensure compliance with company policies and procedures
Requirements:
- Proven experience in a customer-facing role, preferably in a retail or hospitality environment
- Excellent leadership and communication skills
- Ability to motivate and develop a team
- Strong analytical and problem-solving skills
- Ability to work in a fast-paced environment
About Travelex:
Travelex is a leading provider of foreign exchange services, with a presence in over 1,000 locations worldwide. We are committed to providing exceptional customer service and creating a positive work environment for our employees.
