Senior Infrastructure Services Specialist

2 weeks ago


Hull, Kingston upon Hull, United Kingdom Senitor Associates Ltd Full time

We are seeking a highly skilled Senior Infrastructure Services Specialist to join our team at Senitor Associates Ltd. The successful candidate will be responsible for delivering comprehensive 3rd line support services, including patching, monitoring, and maintenance of customer IT infrastructure.

The ideal candidate will have a strong background in infrastructure and network support, with experience working with technologies such as the Microsoft stack, VMware, and various firewall, storage, and backup vendors.

Key responsibilities will include:

  • Providing 3rd line support to customers, resolving complex technical issues related to their IT infrastructure
  • Performing regular patching, monitoring, and maintenance activities to ensure the stability and security of client systems
  • Collaborating with team members and customers to troubleshoot and diagnose issues promptly, ensuring timely resolution
  • Working with ITSM tools to log, track, and manage customer tickets, ensuring accurate documentation and timely updates

The successful candidate will be a key member of our team, working closely with colleagues to deliver exceptional service to our clients.



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