Customer Service Representative
3 weeks ago
About the Role
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Assistant at Lidl in Deutschland.
Key Responsibilities
- Provide exceptional customer service, answering questions and resolving queries in a professional and courteous manner.
- Efficiently manage deliveries, restocking shelves and maintaining a clean and organized store environment.
- Work collaboratively with colleagues to achieve sales targets and provide a positive shopping experience for customers.
- Proactively identify opportunities to improve customer satisfaction and implement changes to enhance the shopping experience.
- Participate in visual merchandising and maintain the appearance of the store, including the bakery and non-food areas.
What We Offer
- A competitive hourly pay rate, with additional pay for bank holidays and nights.
- A generous benefits package, including 30-35 days' holiday (pro rata), 10% in-store discount, and a pension scheme.
- Opportunities for career progression and professional development, with a focus on supporting your well-being and life outside of work.
Requirements
- Experience working in a fast-paced retail environment.
- Excellent customer service skills and a positive attitude.
- Flexibility to work a variety of shifts, including early mornings and late evenings.
- A willingness to learn and adapt to new situations.
Why Join Lidl?
We are proud to be a supportive and inclusive team, with a focus on providing a positive and engaging work environment. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we would love to hear from you.
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