Customer Service Representative

2 weeks ago


Bury St, Suffolk, United Kingdom Tesco Full time

About the Role

We are seeking a dedicated and enthusiastic Customer Service Representative to join our Tesco team. As a key member of our store team, you will be responsible for delivering exceptional customer service, ensuring a positive shopping experience for our customers.

Key Responsibilities

  • Provide excellent customer service, responding to customer queries and resolving issues in a timely and professional manner.
  • Work collaboratively with colleagues to maintain a clean and organized store environment, ensuring a safe and welcoming space for customers.
  • Process transactions accurately and efficiently, handling customer payments and returns.
  • Participate in visual merchandising and stock management activities, maintaining a visually appealing store display.
  • Contribute to team objectives, achieving sales targets and promoting Tesco's products and services.

What We Offer

  • A competitive hourly rate, with opportunities for pay increases and bonuses.
  • A comprehensive training program, equipping you with the skills and knowledge to succeed in your role.
  • A supportive and inclusive work environment, with opportunities for career progression and professional development.
  • A range of benefits, including discounts on Tesco products, access to wellbeing services, and a pension scheme.

Requirements

  • A passion for delivering exceptional customer service and a commitment to providing a positive shopping experience.
  • Excellent communication and interpersonal skills, with the ability to work effectively in a team environment.
  • A flexible and adaptable approach, with a willingness to learn and take on new challenges.
  • A basic understanding of retail operations and procedures, with a willingness to learn and develop your skills.

Why Join Us?

Tesco is a leading retailer, committed to providing excellent customer service and promoting a positive shopping experience. As a Customer Service Representative, you will play a key role in delivering this vision, working collaboratively with colleagues to achieve our goals and objectives.



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