Customer Service Representative

1 week ago


Bury St, Suffolk, United Kingdom Yorkshire Building Society Full time

About the Role

We're looking for a talented Customer Service Representative to join our Branch Network team. As a key member of our team, you'll be responsible for providing exceptional customer service to our members, helping them to find the right products and services to meet their needs.

Your Key Responsibilities

  • Deliver outstanding customer service, responding to queries and resolving issues in a timely and professional manner.
  • Build strong relationships with our members, understanding their needs and preferences to provide tailored solutions.
  • Work collaboratively with colleagues to achieve business objectives, sharing knowledge and best practices to drive success.

About You

To be successful in this role, you'll need to be great with people, able to communicate effectively and empathetically. You'll also need to be proactive, able to think on your feet and make decisions in a fast-paced environment.

About Our Branch Network

Our Branch Network is a dynamic and supportive team, passionate about delivering exceptional customer service and driving business growth. We're committed to creating a positive and inclusive work environment, where everyone feels valued and empowered to succeed.

What We Offer

We offer a competitive salary and benefits package, as well as opportunities for career development and growth. If you're passionate about customer service and want to join a team that's dedicated to making a difference, we'd love to hear from you.



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