Technology Resilience Expert

3 weeks ago


Reading, Reading, United Kingdom Primark Full time
Job Description

At Primark, we're shaping the future of retail technology, and we're looking for a seasoned professional to lead our technology resilience efforts. As the Technology Resilience Lead, you'll play a critical role in maintaining and enhancing the robustness, reliability, and recoverability of our infrastructure and services.

Your Key Responsibilities:

  • Establish and develop the Technology Resilience function within Primark, including building and maintaining a team to deliver resilience capabilities.
  • Manage business partnerships with senior stakeholders across Primark to enable and grow Technology Resilience across the whole business.
  • Set the strategic vision for the Technology Resilience function, ensuring alignment with Business Continuity strategies.
  • Conduct regular risk assessments to identify resilience concerns relevant to Primark's technology systems and platforms.
  • Design, implement, and maintain the end-to-end Technology recovery capability in accordance with the Technology Recovery Framework.
  • Lead the Technology Recovery incident response team in the event of a technology disaster, coordinating efforts across multiple regions, teams, and suppliers.

Your Requirements:

  • At least 3 years of experience working at mid-to-senior level within technology resilience, disaster recovery, and IT operations roles.
  • Significant knowledge of technology infrastructure, architecture, and cloud computing.
  • Experience in IT Service Delivery (gained from working in ITIL environments), technology business alignment, and technology transformation programmes.
  • Ability to take an end-to-end view across technology architecture, technology operations, and IT service delivery and apply it to relevant business contexts.
  • Experience in growing cross-functional teams in a multi-vendor managed service environment.

What We Offer:

We're committed to creating a positive and inclusive work environment where our employees feel valued and empowered to perform at their best. As a member of our team, you'll enjoy a range of benefits, including a competitive salary, generous leave package, and opportunities for professional growth and development.



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