E-Commerce Strategy Manager

3 weeks ago

London, Greater London, United Kingdom Penguin Books Limited Full time
About the Role

Penguin Books Limited is seeking an ambitious and innovative E-Commerce Manager to elevate our brands across the digital landscape. This role is responsible for ensuring a positive online customer shopping experience and effective product placement on our Amazon and direct-to-consumer platforms.

Key Responsibilities
  • Implement and manage Amazon Media Services campaigns, considering key products from licensees.
  • Optimize all branded Amazon store fronts and develop bespoke marketing activity calendars.
  • Collaborate with and support licensees with new product launches, online exclusive ranges, promotional campaigns, and cross-category activations.
  • Manage the relationship with our DTC e-comm partner to improve site efficiency, conversion rates, AOV, customer retention, and ultimately enhance the customer shopping journey.
  • Explore new areas of e-commerce opportunities for the business to maximize selling potential and unlock direct retailer partnerships.
Requirements
  • Prior experience of working in a customer-focused e-commerce, sales, or digital trading role, dealing with product catalogues across various marketplaces.
  • Experience with Amazon Media Services, particularly booking and analyzing campaigns.
  • Demonstrate ability to build Amazon store fronts and work within Amazon's advertising platform.
  • Excellent written and verbal communication skills with the ability to present to different teams internally and externally.
  • Strong attention to detail with the ability to identify problems, generate solutions, analyze data, and report findings.
About Us

Penguin Books Limited is the UK's largest publisher, with a team of 2,000 people publishing over 1,500 books each year. We're committed to making books for everyone because a book can change anyone.

We offer a competitive benefits package, including financial, wellbeing, and lifestyle benefits, as well as a hybrid working arrangement with meetings and activities held in person at our offices in Embassy Gardens, around 2-3 times a week.

We're a Disability Confident Committed organization and part of the offer an interview scheme, where disabled applicants who meet the essential criteria for the role can opt in to get to the next recruitment stage.

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