Customer Experience Specialist

2 weeks ago


Poole, Poole, United Kingdom BT Group Full time

Key Responsibilities:

As a Retail Advisor at BT Group, you will be the face of our brand, responsible for delivering exceptional customer experiences. You will work closely with customers to understand their needs and provide personalized solutions, ensuring they find the right products and services.

What We Offer:

  • A competitive hourly rate of £12.34 plus 20% on target commission
  • Online GP access for you and your immediate family, fully funded by us
  • Market-leading paid carer's leave and family leave policies
  • Huge discounts on EE & BT products, including mobile and broadband
  • Support in carving your own career path, with opportunities for development and growth
  • Season Ticket Travel Loan and volunteering days
  • Optional Private Healthcare and Dental

About Us:

At BT Group, we value diversity and inclusion, and we're committed to creating a workplace where everyone feels welcome and valued. We believe that our differences are what make us stronger, and we're passionate about developing our people to achieve their full potential.



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