Current jobs related to Senior Customer Experience Specialist - Poole, Poole - Koin Limited
-
Customer Experience Specialist
2 weeks ago
Poole, Poole, United Kingdom DFS Furniture Ltd Full timeJob DescriptionWe are seeking a skilled Customer Experience Specialist to join our team at DFS Furniture Ltd. As a key member of our sales team, you will be responsible for delivering exceptional customer service and providing a personalized shopping experience that meets the needs of our customers.The successful candidate will have a passion for our...
-
Customer Experience Specialist
3 weeks ago
Poole, Poole, United Kingdom beBee Professionals Full time £22,000 - £28,000beBee Professionals is seeking a Customer Experience Specialist to deliver exceptional customer service and support in the United Kingdom.Key Responsibilities:Manage customer inquiries and resolve issues efficiently.Provide accurate product and service information.Process customer orders and maintain account records.Collaborate with internal teams to ensure...
-
Sales and Customer Experience Specialist
3 weeks ago
Poole, Poole, United Kingdom BT Group Full timeAt BT Group, we're looking for a Sales and Customer Experience Specialist to join our team in Poole. As a Retail Advisor, you'll be the face of our brand, building lasting relationships with customers and helping them find the right products and services.You don't need specific experience to apply - we'll give you all the training you need to succeed in this...
-
Senior Accountant Portfolio Manager
3 weeks ago
Poole, Poole, United Kingdom Hays Senior Finance Full timeJob DetailsSenior Accountant Portfolio ManagerHays Specialist Recruitment Limited is seeking a Senior Accountant Portfolio Manager to join their team. As a Senior Accountant Portfolio Manager, you will be responsible for managing a portfolio of clients and providing high-quality accounting services.Key ResponsibilitiesManage a portfolio of clients and...
-
Customer Experience Champion
3 weeks ago
Poole, Poole, United Kingdom Koin Limited Full timeCustomer Experience ChampionWe're seeking a talented Customer Experience Champion to join our team at Koin Limited. As a Senior Customer Service Advisor, you'll play a critical role in delivering exceptional customer service and driving 5-star reviews.Key Responsibilities:Respond to customer queries and provide timely, accurate, and helpful...
-
Customer Experience Specialist
3 weeks ago
Poole, Poole, United Kingdom BT Group Full timeKey Responsibilities:As a Retail Advisor at BT Group, you will be the face of our brand, responsible for delivering exceptional customer experiences. You will work closely with customers to understand their needs and provide personalized solutions, ensuring they find the right products and services.What We Offer:A competitive hourly rate of £12.34 plus 20%...
-
Senior Accountant
3 weeks ago
Poole, Poole, United Kingdom Hays Senior Finance Full timeJob DetailsA forward-thinking accountancy practice in Poole is seeking a skilled Senior Accountant to join their team.Key Responsibilities:Manage and service a portfolio of clients to an excellent standardHandle inbound queries from clients and deliver great client serviceProvide advice and support to clients in relation to corporate and personal tax...
-
Senior Tax Professional
3 weeks ago
Poole, Poole, United Kingdom Hays Senior Finance Full timeAt Hays Senior Finance, we are seeking a highly motivated Tax Senior to join our team. As a Tax Senior, you will be responsible for delivering high-quality tax services to our clients, including reviewing tax returns and computations, and ensuring the efficient and risk-managed delivery of these services.Key responsibilities include:Providing expert tax...
-
Tax Professional
4 weeks ago
Poole, Poole, United Kingdom Hays Senior Finance Full timeJob Title: Tax SeniorJoin Hays Specialist Recruitment Limited, a leading global recruitment agency, as a Tax Senior in our Poole office. As a key member of our team, you will be responsible for managing a variety of compliance matters and acting as the principal point of contact with clients.About the Role:We are seeking a highly motivated and experienced...
-
Senior Audit Professional
3 weeks ago
Poole, Poole, United Kingdom Hays Specialist Recruitment Limited Full timeJob Summary: We are seeking a highly skilled and motivated Audit Senior to join our team at Hays Specialist Recruitment Limited. As an Audit Senior, you will be responsible for planning and completing audit assignments, preparing statutory financial statements, and highlighting high-level risk areas or matters of concern to the partner/manager.Key...
-
Senior Accountant
3 weeks ago
Poole, Poole, United Kingdom Hays Specialist Recruitment Limited Full timeA forward-thinking accountancy practice in Poole is seeking a skilled professional to join their team. As a Senior Accountant - Corporate Tax Specialist, you will report directly to the directors and be responsible for managing and servicing a portfolio of clients to an excellent standard.The ideal candidate will have a strong background in accountancy...
-
Customer Experience Liaison
1 month ago
Poole, Poole, United Kingdom RNLI Full timeAbout the RoleWe are seeking a Customer Experience Officer to join our team at RNLI. As a key member of our team, you will be responsible for delivering exceptional customer experiences across all touchpoints.Key Responsibilities:Develop and implement customer experience strategies to drive engagement and loyaltyCollaborate with cross-functional teams to...
-
Customer Experience Liaison
1 month ago
Poole, Poole, United Kingdom RNLI Full timeAbout the RoleWe are seeking a Customer Experience Officer to join our team at RNLI. As a key member of our team, you will be responsible for delivering exceptional customer experiences across all touchpoints.Key Responsibilities:Develop and implement customer experience strategies to drive engagement and loyaltyCollaborate with cross-functional teams to...
-
Customer Experience Officer
3 weeks ago
Poole, Poole, United Kingdom RNLI Full timeJob DescriptionWe are seeking a Customer Experience Officer to join our team at RNLI. As a Customer Experience Officer, you will be responsible for ensuring that our customers receive the best possible experience.Key Responsibilities:Provide exceptional customer service and supportDevelop and implement strategies to improve customer experienceCollaborate...
-
Customer Experience Liaison
3 weeks ago
Poole, Poole, United Kingdom RNLI Full timeAbout RNLIWe are a charity dedicated to saving lives at sea. Our crews have been risking their lives to save those in danger of drowning since the 19th century.About the RoleWe are seeking a Customer Experience Officer to join our team. As a Customer Experience Officer, you will be responsible for ensuring that our customers receive the best possible...
-
Customer Experience Representative
1 week ago
Poole, Poole, United Kingdom Three Full timeAt Three, We're Building Better ConnectionsWe're looking for a talented Customer Experience Representative to join our team. As a key member of our sales floor, you'll be the face of our brand, working closely with customers to understand their needs and provide exceptional service. Your primary goal will be to deliver an outstanding customer experience by...
-
Customer Experience Officer
4 weeks ago
Poole, Poole, United Kingdom RNLI Full timeAbout the RoleWe are seeking a highly skilled Customer Experience Officer to join our team at the RNLI. As a key member of our support team, you will be responsible for delivering exceptional customer service to our supporters and online shop customers.Key ResponsibilitiesReceiving and making calls using excellent customer service skills to build...
-
Customer Experience Officer
4 weeks ago
Poole, Poole, United Kingdom RNLI Full timeAbout the RoleWe are seeking a highly skilled Customer Experience Officer to join our team at the RNLI. As a key member of our support team, you will be responsible for delivering exceptional customer service to our supporters and online shop customers.Key ResponsibilitiesReceiving and making calls using excellent customer service skills to build...
-
Customer Experience Liaison
4 weeks ago
Poole, Poole, United Kingdom RNLI Full timeAbout the RoleWe are seeking a highly skilled Customer Experience Officer to join our team at RNLI. As a key member of our team, you will be responsible for delivering exceptional customer experiences across all touchpoints.Key Responsibilities:Develop and implement customer experience strategies to drive engagement and loyaltyCollaborate with...
-
Customer Experience Liaison
4 weeks ago
Poole, Poole, United Kingdom RNLI Full timeAbout the RoleWe are seeking a highly skilled Customer Experience Officer to join our team at RNLI. As a key member of our team, you will be responsible for delivering exceptional customer experiences across all touchpoints.Key Responsibilities:Develop and implement customer experience strategies to drive engagement and loyaltyCollaborate with...
Senior Customer Experience Specialist
2 months ago
We are seeking a highly skilled and experienced Senior Customer Service Advisor to join our team at Koin Limited. As a Senior Customer Service Advisor, you will play a critical role in ensuring our customers receive the best possible experience.
Key Responsibilities:- Respond to customer inquiries and provide timely, accurate, and helpful information.
- Manage and optimize AI performance to ensure the highest level of customer satisfaction.
- Handle escalated customer inquiries and ensure timely resolution.
- Drive 5-star reviews by providing exceptional customer service and exceeding customer expectations.
- Monitor customer feedback and proactively identify opportunities to enhance the customer experience.
- Collaborate with the Product Development team to understand product updates and customer expectations.
- Work closely with the Marketing and Operations teams to ensure seamless customer experience across all regions.
- Experience in customer support or related fields.
- Experience in team management and delegation.
- Excellent communication and interpersonal skills.
- Strong organizational skills with the ability to manage multiple tasks.
- Assertive with a commitment to high standards.
- Positive, upbeat, and adaptable attitude.
- Interest in AI and innovative technology.
We offer a comprehensive benefits package, including a newly refurbished HQ, state-of-the-art technology, and opportunities for professional growth and progression. If you are passionate about delivering exceptional customer service and leveraging AI technology to enhance the customer experience, we encourage you to apply.
