Receptionist

22 hours ago

Richmond, Greater London, United Kingdom Harbour Hotels Full time
Hotel Receptionist Opportunity

We are seeking a skilled and friendly Hotel Receptionist to join our team at Richmond Harbour Hotel and Spa. As a key member of our front desk team, you will be the first point of contact for our guests and play a vital role in ensuring their stay with us is exceptional.

Key Responsibilities:
  • Provide exceptional customer service to guests, responding to their queries and resolving any issues in a timely and professional manner.
  • Check guests in and out, process payments, and maintain accurate records.
  • Maximise revenue through upselling and room sales, promoting our hotel's facilities and services.
  • Work effectively as part of a team, communicating well with colleagues to ensure seamless service delivery.
  • Be punctual, reliable, and trustworthy, with a sense of urgency and a 'yes, yes, yes' mentality.
  • Ability to multitask and work in a fast-paced environment, with a good knowledge of our hotel facilities and services.
About Us:

Harbour Hotels is a collection of prestigious hotels nestled in beautiful locations across the South. Our luxury portfolio spans coastal, country, and city properties, with a variety of exciting restaurant concepts and our unique HarSPA brand across many of our sites.

Richmond Harbour Hotel and Spa is a tranquil oasis, positioned on the edge of Richmond Park. Our 18th-century boutique hotel offers a country retreat within the city, with world-class facilities and a vibrant atmosphere.

As a Hotel Receptionist with Harbour Hotels, you will have the opportunity to work in a dynamic and supportive environment, with excellent progression opportunities and a competitive salary.

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