CRM Platform Lead

4 weeks ago


London, Greater London, United Kingdom Kaplan International Languages Full time

Job Title: CRM Platform Lead - Salesforce Expert

Job Summary:

We are seeking a highly skilled CRM Platform Lead - Salesforce Expert to join our team at Kaplan International Pathways. The successful candidate will be responsible for overseeing the development, implementation, and management of our Salesforce CRM platform.

Key Responsibilities:

  • Oversee the development, implementation, and management of the Salesforce CRM platform.
  • Lead the line management and onboarding of the appropriate team shape for our CRM team.
  • Work closely with the Pathways departments to drive value from the Salesforce platform to meet business CRM strategy needs.
  • Ensure that IT systems and solutions are aligned with the overall business strategy.

Requirements:

  • Proficiency in Salesforce administration, including configuration, customization, and user management.
  • Strong understanding of Salesforce development tools such as Apex, Visualforce, Lightning Components, and Salesforce APIs.
  • Experience with data management and integration tools.
  • Excellent problem-solving skills and the ability to work independently and collaboratively.
  • Strong project management and organizational skills.
  • Effective communication and interpersonal skills.
  • Certifications: Salesforce Administrator, Salesforce Advanced Administrator, or Salesforce Platform App Builder certification is preferred.

What We Offer:

  • Competitive salary.
  • Hybrid/home working where possible.
  • Paths for career progression.
  • Comprehensive benefits package.

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