Customer Service Representative
2 weeks ago
Salary: Up to £24,500
Location: Tunbridge Wells
Hours: Monday to Friday, 9am to 5:30pm (one in three Saturdays, 10am to 2pm)
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative.
As a key member of our support team, you will be responsible for providing excellent customer service, addressing policyholder queries and concerns, and resolving issues in a timely and effective manner.
Key responsibilities include:
- Responding to policyholder inquiries via phone and email
- Completing administrative tasks, including data input and managing a busy inbox
- Resolving customer complaints and issues efficiently
- Updating policyholder details in our system
We offer a range of benefits, including:
- 20 days annual leave plus statutory bank holidays
- Free parking
- Company pension
If you are a passionate and enthusiastic individual who is committed to delivering exceptional customer service, we would love to hear from you.
Please submit your CV and a covering letter to apply for this exciting opportunity.
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