Customer Service Representative

2 weeks ago


Tunbridge Wells, Kent, United Kingdom Brook Street NMR Full time
Job Title: Customer Service

Salary: Up to £24,500

Location: Tunbridge Wells

Hours: Monday to Friday, 9am to 5:30pm (one in three Saturdays, 10am to 2pm)

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative.

As a key member of our support team, you will be responsible for providing excellent customer service, addressing policyholder queries and concerns, and resolving issues in a timely and effective manner.

Key responsibilities include:

  • Responding to policyholder inquiries via phone and email
  • Completing administrative tasks, including data input and managing a busy inbox
  • Resolving customer complaints and issues efficiently
  • Updating policyholder details in our system

We offer a range of benefits, including:

  • 20 days annual leave plus statutory bank holidays
  • Free parking
  • Company pension

If you are a passionate and enthusiastic individual who is committed to delivering exceptional customer service, we would love to hear from you.

Please submit your CV and a covering letter to apply for this exciting opportunity.



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