Customer Service Representative

7 days ago

Tunbridge Wells, Kent, United Kingdom Brook Street UK Full time
Job Title: Customer Service Representative

We are seeking a highly motivated and enthusiastic individual to join our team as a Customer Service Representative. As a key member of our customer service team, you will be responsible for providing exceptional customer service to our policyholders, addressing their questions and concerns, and resolving issues in a timely and effective manner.

Key Responsibilities:

  • Answer calls from policyholders, addressing their questions and concerns.
  • Complete general administrative tasks, inputting data and managing a busy inbox.
  • Resolve customer issues and complaints quickly and effectively.
  • Update policyholder details in the system.

Benefits:

  • 20 days annual leave plus statutory bank holidays.
  • Free parking.
  • Company pension.

Requirements:

  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment.
  • Strong problem-solving and analytical skills.
  • Proficiency in Microsoft Office.

What We Offer:

  • A competitive salary.
  • Opportunities for career development and growth.
  • A dynamic and supportive work environment.

How to Apply:

If you are a motivated and enthusiastic individual who is passionate about providing exceptional customer service, please apply today with your CV.

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