Customer Service Representative

7 days ago

Tunbridge Wells, Kent, United Kingdom Brook Street NMR Full time
Customer Service Representative

We are seeking a highly motivated and enthusiastic Customer Service Representative to join our team at Brook Street NMR. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our policyholders, addressing their queries and concerns in a timely and professional manner.

Key Responsibilities:

  • Respond to customer inquiries via phone, email, and other communication channels.
  • Resolve customer complaints and issues in a fair and efficient manner.
  • Update customer records and policy details in our system.
  • Collaborate with colleagues to achieve team goals and objectives.

Requirements:

  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Strong problem-solving and analytical skills.
  • Proficiency in using computer systems and software.

What We Offer:

  • A competitive salary and benefits package.
  • Opportunities for career growth and professional development.
  • A dynamic and supportive work environment.

If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.

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