Credit and Retention Manager
4 weeks ago
We are seeking a highly skilled Credit and Retention Manager to join our team at Vodafone UK. As a key member of our Consumer team, you will play a crucial role in driving customer retention and reducing churn across the customer lifecycle.
Key Responsibilities- Understand the drivers of churn and develop accurate business cases to stack rank commercial opportunities.
- Work closely with channels to forensically understand performance and implement improvements.
- Develop and implement changes with credit reference agencies, fraud teams, CVM, and call centres.
- Collaborate with external suppliers and internal virtual teams to drive churn reduction.
- Produce high-quality analytical reports to inform business decisions.
- Previous experience with ID & credit checking processes.
- Extensive commercial experience in mobile telecoms or Home Broadband.
- Strong analytical skills with the ability to translate data into operational action plans.
- Excellent relationship building and influencing skills.
- Ability to manage external vendors and internal virtual teams.
We offer a comprehensive benefits package, including employee discounts, retail vouchers, pension plan, and share schemes. We also provide top-of-the-range learning and development tools and market-leading parental leave policies.
Vodafone UK is committed to promoting Inclusion for All and creating a workplace that is fully representative of the communities and customers we serve.
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Credit and Retention Manager
1 month ago
London, Greater London, United Kingdom Vodafone Full timeAbout the RoleWe are seeking a highly skilled Credit and Retention Manager to join our team at Vodafone UK. As a key member of our Consumer team, you will play a critical role in driving customer retention and reducing churn across the customer lifecycle.Key ResponsibilitiesDevelop and implement commercial strategies to reduce churn and improve customer...
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Credit and Retention Manager
1 month ago
London, Greater London, United Kingdom Vodafone Full timeAbout the RoleWe are seeking a highly skilled Credit and Retention Manager to join our team at Vodafone UK. As a key member of our Consumer team, you will play a critical role in driving customer retention and reducing churn across the customer lifecycle.Key ResponsibilitiesDevelop and implement commercial strategies to reduce churn and improve customer...
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Credit and Retention Manager
1 month ago
London, Greater London, United Kingdom Vodafone Full timeAbout the RoleWe are seeking a highly skilled Credit and Retention Manager to join our team at Vodafone UK. As a key member of our Consumer team, you will play a crucial role in driving customer retention and reducing churn across the customer lifecycle.Key ResponsibilitiesUnderstand the drivers of churn and develop accurate business cases to stack rank...
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Credit and Retention Manager
1 month ago
London, Greater London, United Kingdom Vodafone Full timeAbout the RoleWe are seeking a highly skilled Credit and Retention Manager to join our team at Vodafone UK. As a key member of our Consumer team, you will play a crucial role in driving customer retention and reducing churn across the customer lifecycle.Key ResponsibilitiesUnderstand the drivers of churn and develop accurate business cases to stack rank...
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Credit and Retention Manager
4 weeks ago
London, Greater London, United Kingdom Vodafone Full timeJoin Vodafone UK's Consumer TeamWe're a global technology communications company that empowers people and businesses to thrive in a digital world. Our focus is on innovation, sustainability, and customer loyalty, leveraging cutting-edge technology to enhance communication and improve lives.About the RoleWe're seeking a skilled Credit and Retention Manager to...
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Credit and Retention Manager
4 weeks ago
London, Greater London, United Kingdom Vodafone Full timeJoin Vodafone UK's Consumer TeamWe're a global technology communications company that empowers people and businesses to thrive in a digital world. Our focus is on innovation, sustainability, and customer loyalty, leveraging cutting-edge technology to enhance communication and improve lives.About the RoleWe're seeking a skilled Credit and Retention Manager to...
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Credit and Retention Manager
4 weeks ago
London, Greater London, United Kingdom Vodafone Full timeJoin Vodafone UK's Consumer TeamWe're a global technology communications company that empowers people and businesses to thrive in a digital world. Our focus on innovation, sustainability, and customer loyalty drives us to leverage cutting-edge technology and offer products and services that enhance communication and improve lives.About the RoleWe're seeking...
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Credit and Retention Manager
4 weeks ago
London, Greater London, United Kingdom Vodafone Full timeJoin Vodafone UK's Consumer TeamWe're a global technology communications company that empowers people and businesses to thrive in a digital world. Our focus on innovation, sustainability, and customer loyalty drives us to leverage cutting-edge technology and offer products and services that enhance communication and improve lives.About the RoleWe're seeking...
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Credit Control Manager
2 weeks ago
London, Greater London, United Kingdom Portfolio Credit Control Full timeJob Title: Credit Control ManagerPortfolio Credit Control is seeking a highly skilled Credit Control Manager to oversee the Sales Ledger and lead a team of three, including a junior member. The successful candidate will be responsible for managing the commercial credit control ledger, downloading and actioning the weekly debtor's report, and interacting with...
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Credit Control Manager
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Credit and Sales Ledger Manager
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Credit and Sales Ledger Manager
3 weeks ago
London, Greater London, United Kingdom Portfolio Credit Control Full timeSenior Credit ControllerAs a Senior Credit Controller at Portfolio Credit Control, you will play a crucial role in managing the credit and collections processes to ensure timely payments from leasehold tenants. Your focus will be on the retail sector, where you will work closely with tenants, clients, and other stakeholders to build and maintain positive...
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Financial Credit Analyst
1 month ago
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Financial Credit Analyst
1 month ago
London, Greater London, United Kingdom Cognitive Credit Full timeAbout Cognitive CreditWe are a leading financial technology company that develops advanced analytics software for global credit investors. Our mission is to empower institutional investors to make informed decisions by providing them with accurate and timely financial data.Job SummaryWe are seeking a highly skilled Financial Credit Analyst to join our team....
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Financial Credit Analyst
1 month ago
London, Greater London, United Kingdom Cognitive Credit Full timeAbout Cognitive CreditWe are a leading financial technology company that develops advanced analytics software for global credit investors. Our mission is to automate as much of a credit analyst's workflow as possible to free up institutional investors' resources and empower their businesses to be as productive and insightful as possible.Job SummaryWe are...
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Financial Credit Analyst
1 month ago
London, Greater London, United Kingdom Cognitive Credit Full timeAbout Cognitive CreditWe are a leading financial technology company that develops advanced analytics software for global credit investors. Our mission is to automate as much of a credit analyst's workflow as possible to free up institutional investors' resources and empower their businesses to be as productive and insightful as possible.Job SummaryWe are...
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Senior Credit Sales Professional
2 weeks ago
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Senior Credit Sales Professional
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London, Greater London, United Kingdom Cognitive Credit Full timeUnlock Your Potential in Credit SalesWe are seeking a seasoned credit professional with experience in the institutional high yield or investment grade bond markets to join our European Sales team. As a key member of our team, you will be responsible for end-to-end sales across the UK & European credit markets, reporting to our VP Commercial.About Cognitive...