Front Desk Manager

2 weeks ago


Hounslow, Greater London, United Kingdom Arora Group Full time

About the Role:

We are seeking a highly skilled and experienced Reception Supervisor to join our team at Arora Group.

Key Responsibilities:

  • Provide exceptional guest service and ensure a smooth check-in and check-out experience.
  • Lead and develop the reception team to achieve high standards of service and efficiency.
  • Maintain brand standards and ensure a positive guest experience.
  • Remain calm and composed in challenging situations, even in a busy environment.

What We Offer:

Our Reception Supervisor will receive a competitive salary, 28 days paid holiday, and additional benefits including discounted hotel room rates, training and development opportunities, and pension cover.

Requirements:

  • Previous experience as a Reception Supervisor or Team Leader in a hotel would be beneficial.
  • Passion for delivering exceptional guest service and exceeding guest expectations.

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