Front Desk Manager
2 weeks ago
About the Role:
We are seeking a highly skilled and experienced Reception Supervisor to join our team at Arora Group.
Key Responsibilities:
- Provide exceptional guest service and ensure a smooth check-in and check-out experience.
- Lead and develop the reception team to achieve high standards of service and efficiency.
- Maintain brand standards and ensure a positive guest experience.
- Remain calm and composed in challenging situations, even in a busy environment.
What We Offer:
Our Reception Supervisor will receive a competitive salary, 28 days paid holiday, and additional benefits including discounted hotel room rates, training and development opportunities, and pension cover.
Requirements:
- Previous experience as a Reception Supervisor or Team Leader in a hotel would be beneficial.
- Passion for delivering exceptional guest service and exceeding guest expectations.
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