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Hotel Events Coordinator

1 month ago

Torquay, Torbay, United Kingdom Andrew Brownsword hotels Full time
Role Overview

We're seeking a charismatic and organized individual to join our team as a Meeting & Events Coordinator. As a key member of our team, you will be responsible for delivering exceptional customer service and ensuring the smooth execution of events, from private dinners to corporate meetings and getaways.

Key Responsibilities
  • Meet with potential clients to showcase our hotel's amenities and services.
  • Work closely with clients to understand their event needs and preferences.
  • Develop relationships with regular guests to ensure guest loyalty.
  • Ensure the successful execution of events, including coordination with vendors and staff.
  • Deliver exceptional customer service by continuously identifying ways to delight and exceed customer expectations.
  • Manage billing and payments to ensure timely and accurate processing.
What We Offer
  • Competitive pay and service charge.
  • Access to Perkbox, offering retail and hospitality perks.
  • Excellent discounts across our hotel group, including food and beverage discounts and staff rates.
  • A confidential helpline for support and employee assistance.
  • Free meals while on duty.
  • Opportunities for development and progression within the company.
  • Milestone awards and recognition for years of service.