Event Planner and Coordinator
3 weeks ago
Role: Event Planner and Coordinator
As a key member of our hotel team, we're looking for a friendly and enthusiastic individual to help us deliver exceptional experiences for our guests.
Your main responsibility will be to coordinate and plan events, from small meetings to large weddings and corporate events. You will work closely with our revenue manager and the wider team to ensure seamless execution and excellent customer service.
Key Responsibilities- Meeting potential clients and showcasing our hotel facilities
- Working with clients from initial enquiry to event delivery to ensure all their needs are met
- Building relationships with regular guests to maintain guest loyalty
- Ensuring the smooth running of events
- Delivering exceptional customer service by identifying ways to delight and exceed customer expectations
- Managing billing and payments to ensure timely and accurate processing
- Competitive pay, service charge and tips
- Treat yourself once in a while with retail and hospitality perks through our Perkbox platform
- Excellent discounts across our family of hotels, including 25% off food and beverage and staff rate of £25 B&B per person
- Access to a confidential helpline for support and guidance
- Free meals while on duty
- Opportunities for development and career progression
- Recognition and rewards for milestones achieved
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