IT Training Specialist
3 hours ago
We are seeking a highly skilled IT Trainer & Process Analyst to join our close-knit, friendly IT team at Ideal Personnel & Recruitment Solutions Limited.
Key Responsibilities:- Identify IT Training Needs: Analyze the technical skills gaps across all offices and departments to design and deliver effective training programs.
- Design and Maintain Training Materials: Create and update user guides, training videos, and other resources to support employee technical skills development.
- IT Induction Program: Develop and deliver a comprehensive induction program for new starters, ensuring they have the necessary skills to perform their roles effectively.
- Training Delivery and Advice: Design and deliver a range of structured and ad-hoc training opportunities, providing guidance and support to employees at all levels.
- IT Quality Standards: Contribute to the policing of IT quality standards and policies throughout the business, ensuring compliance and best practices.
- Business Process Documentation: Work with departments to document business processes and identify efficiency savings through technology adoption.
Requirements:
- IT Knowledge: Strong knowledge of IT packages such as Microsoft Office, Microsoft Windows, and legal software applications.
Work Location: In-person, contracted office with the ability to travel to other regional offices when required.
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