Customer Service Representative

2 weeks ago

SouthendonSea, Southend-on-Sea, United Kingdom John Lewis Partnership Full time
Job Summary:

We are seeking a highly motivated and customer-focused individual to join our team as a Supermarket Assistant. As a key member of our store team, you will be responsible for delivering exceptional customer service and ensuring a seamless shopping experience for our customers.

Key Responsibilities:
  • Provide excellent customer service, responding to customer queries and resolving issues in a professional and courteous manner.
  • Assist customers with their shopping needs, including answering questions about products and services.
  • Restock shelves, maintain a clean and organized store environment, and perform other tasks as required to ensure a positive customer experience.
  • Work collaboratively with colleagues to achieve sales targets and meet customer needs.
  • Participate in ongoing training and development to enhance product knowledge and customer service skills.
Requirements:
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and adapt to changing situations.
  • Basic math skills and accuracy with handling cash and credit transactions.
  • Ability to lift and move merchandise as required.
  • Availability to work a variety of shifts, including weekends and holidays.
What We Offer:
  • A competitive hourly rate of £11.55.
  • A comprehensive training program to develop your skills and knowledge.
  • A supportive and collaborative work environment.
  • Opportunities for career advancement and professional growth.

We are an equal opportunities employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.

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