Customer Experience Coordinator

7 hours ago


Newmarket, Suffolk, United Kingdom Starbucks Full time

Job Title: Customer Experience Coordinator

Location: Newmarket, CB8 0XG

Description:

We are seeking a highly motivated individual to join our team as a Customer Experience Coordinator. In this role, you will be responsible for leading a team to deliver exceptional customer service and driving sales growth.

Responsibilities:

  • Lead and manage a team of baristas to deliver exceptional customer service
  • Oversee store operations, including inventory management and cash handling
  • Foster a positive work environment, promoting teamwork and collaboration among employees
  • Ensure compliance with company policies and procedures
  • Monitor sales performance, identifying areas for improvement and implementing strategies to drive growth

Requirements:

  • Minimum 1 year of retail or food service management experience
  • Excellent communication and leadership skills
  • Able to work varied shifts, including mornings, evenings, and weekends
  • Familiarity with point-of-sale systems and inventory management software

What We Offer:

  • A competitive hourly rate of £12.75 per hour
  • A quarterly bonus incentive program
  • Ongoing training and development opportunities


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