Arrow Enterprise Computing Solutions Limited
5 days ago
About Our Team
Job DescriptionWe are seeking a highly skilled Customer Experience Expert to join our team at Arrow Enterprise Computing Solutions Limited. As a Customer Experience Expert, you will be responsible for delivering exceptional customer experiences and driving customer satisfaction.
Main Responsibilities- Develop and implement strategies to improve customer satisfaction and loyalty
- Work closely with the sales team to understand customer needs and provide solutions
- Identify and escalate any customer issues or concerns to the relevant teams
- Collaborate with internal teams to resolve any customer complaints or issues
- Bachelor's degree in Business Administration or related field
- Excellent communication and interpersonal skills
- Proven experience in customer service or sales role
- Ability to work in a fast-paced environment and meet deadlines
Attractive salary: £32,000 - £38,000 per annum, depending on experience
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