Arrow Enterprise Computing Solutions Limited

5 days ago


Newmarket, Suffolk, United Kingdom Arrow Enterprise Computing Solutions Limited Full time

About Our Team

Job Description

We are seeking a highly skilled Customer Experience Expert to join our team at Arrow Enterprise Computing Solutions Limited. As a Customer Experience Expert, you will be responsible for delivering exceptional customer experiences and driving customer satisfaction.

Main Responsibilities
  • Develop and implement strategies to improve customer satisfaction and loyalty
  • Work closely with the sales team to understand customer needs and provide solutions
  • Identify and escalate any customer issues or concerns to the relevant teams
  • Collaborate with internal teams to resolve any customer complaints or issues
Requirements
  • Bachelor's degree in Business Administration or related field
  • Excellent communication and interpersonal skills
  • Proven experience in customer service or sales role
  • Ability to work in a fast-paced environment and meet deadlines
Remuneration

Attractive salary: £32,000 - £38,000 per annum, depending on experience



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