Technical Services Analyst

3 weeks ago


Leeds, Leeds, United Kingdom Interface Recruitment UK Full time
Job Description

The ideal candidate will possess strong analytical and problem-solving skills, with a keen eye for detail. They should have experience in a 1st line support role, with proficiency in Excel, SQL, and financial services knowledge.

  • Quality focused with a keen eye for detail
  • Strong Excel skills
  • SQL
  • Financial services background/knowledge
Key Responsibilities

The Technical Services Analyst will undertake a range of 1st line technical queries, logging and managing incidents while also capturing service requests. They will ensure incidents and requests are monitored, updated and closed within the agreed SLAs.

The successful candidate will work closely with the Technical Services Manager to recognise opportunities for business change and communicate effectively with stakeholders. They will participate in the development of standards, documentation, and methods of working in the technical services team.



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