Fleet Service Coordinator

3 weeks ago


Chesterfield, Derbyshire, United Kingdom Pertemps TM Full time
About the Role

Pertemps Sheffield is currently recruiting for experienced Customer Service Advisors to join the Fleet department of a nationally recognised client, Royal Mail.

Main Responsibilities
  • Customer Service: Be logged into a call centre platform and take inbound calls, meeting telephone KPIs and customer contact timescales.
  • Shared Inbox Management: Maintain a shared inbox in between calls for email bookings.
  • Support and Advice: Supply daily support and advice to workshop staff and management, highlighting any issues or concerns that may affect the operation.
  • Resource Planning: Use resource data and own initiative to plan and book all vehicle repairs and maintenance into national workshops.
  • Communication: Pro-actively liaise with workshop and management on resource planning and ad hoc urgent resource issues.
  • Customer Updates: Be responsible for all customer related vehicle updates, issues and complaints.
Requirements
  • Customer Service Skills: Excellent customer service skills and experience within a customer service call centre setting with pushed calls.
  • Communication Skills: Excellent communication skills both verbal and written.
  • Problem Solving: Ability to deal with departmental issues in a professional manner.
  • Customer Understanding: Excellent understanding of individual customer requirements and understand the impact to all customers, internal and external.
  • Organisational Skills: Excellent organisational, planning and prioritising skills with commercial awareness.
  • IT Skills: Previous experience in dealing with multiple IT systems/platforms, ability to learn new systems.
  • Pressure Management: Experience working under pressure.
  • Computer Literacy: Good IT skills, computer literate.
  • Microsoft Excel: Competent in Microsoft Excel.
Working Arrangements

You will be paid £12 per hour. Your working hours will be Monday to Friday, between the hours of 6am and 4pm. You will work on a rota'd shift pattern of either 6am until 2pm, 7am until 3pm and 8am until 4pm. The role is being offered on a temporary basis, with no end date set.



  • Chesterfield, Derbyshire, United Kingdom Pertemps Bond Full time

    Fleet Operations and Compliance CoordinatorSalary Range: £25,000 - £27,000Location: ChesterfieldAre you a detail-oriented and proactive professional?Looking for a diverse and engaging position?Do you have a background in managing fleet operations?This role presents an exciting opportunity to contribute to a prominent gas organization operating throughout...


  • Chesterfield, Derbyshire, United Kingdom Pertemps TM Full time

    Pertemps TM is seeking skilled professionals to join our team, working closely with a reputable client in the logistics sector. As a Cost Management Specialist within the Fleet division, you will play a crucial role in overseeing various Technical and Financial Control functions. You will collaborate with a dedicated team comprising Technical Managers,...


  • Chesterfield, Derbyshire, United Kingdom Pertemps Bond Full time

    Fleet Operations AdministratorSalary Range: £25,000 - £27,000Location: ChesterfieldAre you a detail-oriented and proactive professional?Looking for a role that offers variety and engagement?Do you have a background in extensive fleet administration?This role presents an opportunity to play a vital part in a team that supports a prominent gas organization...


  • Chesterfield, Derbyshire, United Kingdom Pertemps Bond Full time

    Fleet & Compliance AdministratorSalary Range: £25,000 - £27,000Location: ChesterfieldOverviewAre you a detail-oriented and proactive professional? Do you thrive in a fast-paced environment where no two days are the same? If you have a background in high-volume fleet administration, this role could be the perfect fit for you.This position provides a unique...


  • Chesterfield, Derbyshire, United Kingdom Royal Mail Full time

    We are currently seeking a Fleet Maintenance Supervisor to join our team. Salary: Competitive annual remuneration. This is a full-time position with standard working hours from Monday to Friday. The selected candidate will oversee a variety of Operational, Technical, and Financial Management tasks within our External Maintenance Division. You will...


  • Chesterfield, Derbyshire, United Kingdom Royal Mail Full time

    We are currently seeking a Fleet Maintenance Supervisor to join our dynamic team within the Fleet Customer Service Centre. Competitive Salary: £42,948 per annum. This is a full-time position with working hours from Monday to Friday, 06:00 - 14:00. A minimum of three days in-office attendance will be required each week. The successful candidate...


  • Chesterfield, Derbyshire, United Kingdom Royal Mail Full time

    We are currently seeking a Fleet Maintenance Supervisor to join our dynamic team within the Fleet Customer Service Centre. Competitive Salary: £42,948 per annum. This is a full-time position, with working hours from Monday to Friday, 06:00 - 14:00. A minimum of three days in the office each week is required. The successful candidate will oversee a...


  • Chesterfield, Derbyshire, United Kingdom Royal Mail Full time

    We are currently seeking a Fleet Maintenance Supervisor to join our dynamic team within the Fleet Customer Service Centre. Competitive Salary: £42,948 per annum. Full-time position with a standard work schedule of Monday to Friday, 06:00 - 14:00. There will be a requirement to work in the office three days a week. The selected candidate will play...


  • Chesterfield, Derbyshire, United Kingdom Royal Mail Full time

    We are currently seeking a Fleet Maintenance Supervisor to join our team within the Fleet Customer Service Centre. Competitive Salary: £42,948 per annum. This is a full-time position, with working hours from Monday to Friday, 06:00 - 14:00. The role requires a presence in the office for three days each week. The selected candidate will play a...


  • Chesterfield, Derbyshire, United Kingdom Pertemps TM Full time

    We are seeking skilled professionals to join our esteemed client, Pertemps TM, in a pivotal role within the Fleet department. As a Cost Management Specialist, you will play a crucial role in overseeing various Technical and Financial Control functions. Collaborating with a dedicated team of Technical Managers, Service Coordinators, and Administrative staff,...

  • Cost Controller

    4 weeks ago


    Chesterfield, Derbyshire, United Kingdom Pertemps Full time

    Pertemps Sheffield - Job OpportunityWe are currently recruiting for experienced professionals to work alongside one of our long-standing and nationally recognized clients, the Royal Mail Group, in a Cost Controller role within the Fleet department.Your responsibilities will include scrutinizing, challenging, and authorizing the costs of up to 150 daily jobs,...


  • Chesterfield, Derbyshire, United Kingdom Pertemps TM Full time

    Fleet Operations Advisor at Pertemps TMWe are seeking a Fleet Operations Advisor to support our operations at Pertemps TM. The ideal candidate will oversee administrative tasks, manage supplier interactions, and enhance customer service within the Fleet Operations team, ensuring all responsibilities are effectively managed.Key Responsibilities:Schedule and...


  • Chesterfield, Derbyshire, United Kingdom Pertemps Full time

    PERTEMPS SHEFFIELD - EXCITING CAREER OPPORTUNITYWe are actively seeking 2 dedicated and motivated Administrators to become part of the team at one of our esteemed and nationally recognized clients, Pertemps.In this role, you will be integrated into the Fleet division, specifically within the In Life Control team, where you will undertake a variety of...


  • Chesterfield, Derbyshire, United Kingdom KMC Recruitment Full time

    Job Overview:KMC Recruitment is seeking a skilled and experienced Plant Workshop Manager to oversee the operations and maintenance of our plant fleet. As a key member of our team, you will be responsible for managing a team of technicians, including workshop and mobile fitters, to ensure the efficient operation of all equipment.Key Responsibilities:Manage...


  • Chesterfield, Derbyshire, United Kingdom KMC Recruitment Full time

    Job Overview:KMC Recruitment is seeking a skilled and experienced Plant Workshop Manager to oversee the operations and maintenance of our plant fleet. As a key member of our team, you will be responsible for managing a team of technicians, including workshop and mobile fitters, to ensure the efficient operation of all equipment.Key Responsibilities:Manage...


  • Chesterfield, Derbyshire, United Kingdom Pertemps TM Full time

    Join Pertemps TM as a Cost Controller in our Fleet division, where your expertise will be essential in driving financial efficiency.In this pivotal role, you will be responsible for making critical Technical and Cost Control decisions while working closely with a dedicated team of Technical Controllers, Service Advisors, and Administrators. Your...

  • Cost Controller

    4 days ago


    Chesterfield, Derbyshire, United Kingdom Pertemps TM Full time

    About the RoleWe are seeking an experienced Cost Controller to join our team at Royal Mail. As a key member of the Fleet department, you will be responsible for making technical and cost-controlling decisions, working closely with a team of Technical Controllers, Service Advisors, and Administrators.Main ResponsibilitiesScrutinise and authorise costs for up...

  • Cost Controller

    4 days ago


    Chesterfield, Derbyshire, United Kingdom Pertemps TM Full time

    About the RoleWe are seeking an experienced Cost Controller to join our team at Royal Mail. As a key member of the Fleet department, you will be responsible for making technical and cost-controlling decisions, working closely with a team of Technical Controllers, Service Advisors, and Administrators.Main ResponsibilitiesScrutinise and authorise costs for up...

  • Cost Controller

    4 days ago


    Chesterfield, Derbyshire, United Kingdom Pertemps TM Full time

    About the RoleWe are seeking an experienced Cost Controller to join our team at Royal Mail. As a key member of the Fleet department, you will be responsible for making technical and cost-controlling decisions, working closely with a team of Technical Controllers, Service Advisors, and Administrators.Main ResponsibilitiesScrutinise and authorise costs for up...

  • Cost Controller

    4 days ago


    Chesterfield, Derbyshire, United Kingdom Pertemps TM Full time

    About the RoleWe are seeking an experienced Cost Controller to join our team at Royal Mail. As a key member of the Fleet department, you will be responsible for making technical and cost-controlling decisions, working closely with a team of Technical Controllers, Service Advisors, and Administrators.Main ResponsibilitiesScrutinise and authorise costs for up...