Program Administrator

3 days ago


Penrith, United Kingdom NFP People Full time
Job Overview
The charity aims to improve life chances of children and young people through Outdoor Learning experiences. As a Program Administrator, you will ensure the smooth operation of activities such as apprenticeships, training courses, and Outdoor Learning sessions.

About the Role
This role involves managing systems, processes, and compliance. You'll collaborate with the Learning team and stakeholders to provide meaningful outdoor experiences for underserved children, young people, and other groups.

Key Responsibilities
* Administer learning activities, including booking and managing student, trainee, and group visits.
* Maintain and provide technical support for the Salesforce Information Management System for bookings, grants, and data tracking.
* Manage enquiries via phone, email, and in person, ensuring excellent communication with stakeholders.
* Support Health & Safety, safeguarding, and risk assessment implementation in line with Trust policies.
* Coordinate and maintain digital records, including training logs, feedback, and activity reports.
* Liaise with contractors and farm staff to manage site maintenance and vehicle operations.
* Order resources and support the delivery of learning programmes, events, and training sessions.
* Assist in promoting sustainability and improving efficiencies in Outdoor Learning programmes.

About You
You will have a good eye for detail, be methodical, thorough, and reliable, and have a positive, friendly manner. This role is ideal for a team player with strong administrative skills, a passion for the outdoors, and a commitment to engaging and supporting diverse groups in outdoor learning opportunities.

Requirements
* MS Office (including Word, Teams, Excel)
* The ability to work comfortably with financial information
* Previous experience of use of databases and Information Management Systems (e.g., Salesforce)
* Safeguarding (training will be provided)
* Understanding of GDPR
* Previous experience in an administrative role

Benefits
* Competitive salary of £25,500 per annum pro rata
* Permanent, Part-time position - 0.6-0.8 FTE (21-28 hours per week)
* Opportunity to make a real impact in improving life chances of children and young people

NFP People
We are committed to creating a workplace where everyone thrives, regardless of background. We prioritize safeguarding and all appointments are subject to relevant checks.

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