Depot Operations Supervisor

6 months ago

Penrith, United Kingdom apetito Full time

Overview:
This is a full-time position.

A passion for supporting vulnerable people, together with a great attitude towards customer service is essential for this role. You will support the Retails Sales and Operations Manager by being responsible for the day to day operational performance of the Penrith depot. You will be responsible for both the driver and administrative workstreams; having input into the financial performance, health & safety, client liaison, and development of your team.

**Who We Are**

Wiltshire Farm Foods, the UK’s premier home-delivery service for ready-made meals. Through our wide range of well-presented, nutritious meals to suit every taste and dietary need, we aim to make a real difference to lives of elderly and vulnerable people.

We’re proud to be a Living Wage employer and member of the Ethical Trading Initiative. We support British food and farming and operate a successful programme of waste reduction and resource efficiency across our whole business.

In addition to your salary you will receive a comprehensive training program, 33 days annual leave holiday entitlement, the ability to buy additional annual leave, retail discounts, free turkey (or voucher) at Christmas and much more

£12.12 per hour* + bonus + benefits
- includes temporary cost of living allowance (48p per hour)

**Responsibilities**:
Operations
- Ensure Health & Safety, Hygiene and Food Safety procedures & practices are adhered to and followed at all times
- Ensure adequate, cost effective resource levels are in place
- Work with and support staff on a day-to-day basis to deliver profitability and service standards.
- Ensure all behaviours are in line with apetito’s Code of Conduct
- Maintain excellent operational standards throughout the Contract
- Adherance to all apetito procedures and deadlines
- Ensure all company vehicles are maintained as appropriate
- Deputise for the Retail Sales & Operations Manager in their absence

FINANCIALS
- Support the Retail Operations Manager to develop a detailed budget to deliver company and client business objectives
- Agree contract KPIs, monitor performance against KPIs and drive/manage performance and profitability to ensure achievement
- Achieve budgeted sales and profitability, influence key P&L drivers and accurately forecast future financial performance

PEOPLE
- Demonstrable leadership and coaching/ support provided to employees on a day-to-day basis to increase engagement and motivation
- Recruit, induct, develop, appraise and review contracted employees as appropriate to ensure successful sign-off probationary
- Identify and manage training and development needs

CUSTOMER
- Champion and oversee excellent service standards
- Ensure all processes are communicated and followed by all personnel
- Promote and instil belief in customer service ensuring customer expectations are met and where opportunities arise, exceeded

COMMUNICATIONS
- Maintain excellent communications with client employees ensuring quality information is exchanged when appropriate ie feedback from Leadership Conference
- Deliver all client and company administration and reporting requirements
- Abide by client, company and legislative policies and procedures ensuring consistent compliance
- Maintain quality and standards of overall presentation, ensuring adherence to company and agreed contract standards
- Create excellent inter-company relationships within departments (ie HR, Finance etc., ) and divisions

Qualifications:
**Essential**:

- Demonstrate a high standard of customer care
- Telephone skills: able to handle calls effectively and professionally
- Administration experience
- Proven experience in stock control
- Proven ability in managing and developing a team
- Confident in people management activities e.g. recruitment, sickness absence, performance management and disciplinary procedures
- Able to understand and translate P &L accounts
- Experienced in prioritising workload
- Computer skills: confident users of all Microsoft Office Suite (Intermediate level or above)

Desirable:

- Transport & Logistics background, must have a driving licence
- Contract Catering experience
- Fleet management experience

**Personal Qualities**:
**Essential**:

- Effective engagement skills, both on a 1-2-1 basis and within a team
- Calm under pressure - resilient
- Flexible
- Able to work to tight deadlines
- Able to work self-sufficiently
- Excellent communicator
- Demonstrates a passion for customer care
- Motivated to achieve, has a “can do” attitude
- Pro-active self starter who can prioritise effectively, balancing a commercial focus with an understanding of our business
- Strong team working skills at all levels, fostering a culture of continuous improvement and excellence in delivery
- Results focused, persistent in pursuit of achievement

**Desirable**:
From time to time, you will be required to visit other depots & locations for meetings, training etc and other depots which may requi

  • Depot Operations Supervisor

    5 months ago

    Penrith, United Kingdom apetito Full time

    Overview: This is a full-time position. A passion for supporting vulnerable people, together with a great attitude towards customer service is essential for this role. You will support the Retails Sales and Operations Manager by being responsible for the day to day operational performance of the Penrith depot. You will be responsible for both the driver and...

  • Operations Manager

    2 days ago

    Penrith, Cumbria, United Kingdom XPO TRANSPORT SOLUTIONS UK LIMITED Full time €45,000

    XPO, Inc Logistics done differently. Is operating effectively in a transport environment one of your strengths? Do you find building strong and sustainable relationships with stakeholders a habit? If so, we are looking for an Transport Operations Manager to join us working Monday to Friday, on a 15 month fixed term contract, to be based out of the...

  • Supervisor

    1 month ago

    Penrith, United Kingdom CV-Library Full time

    Supervisor | High Street Retail | PART TIME Hours 20 - 24 Hours Zachary Daniels has an opportunity for a supervisor to join a great store in Penrith who need a part time candidate to join their store. We are open to considering candidates from retail, hospitality or leisure roles with supervising/team leading or management experience. Our client is a...

  • Greggs Supervisor

    6 months ago

    Penrith, United Kingdom EG Group Full time

    **Role**:Greggs Supervisor / Team Leader **Location**:Penrith, CA11 0DT **Hours**:Part-Time / Full-Time Hours Available / Permanent **Hourly Rate**:£11.60 **Bonus Scheme**:Quarterly Bonus Incentive! **Company**: EG Group We are looking for a dedicated Supervisor who can lead, inspire and motivate a team to join our welcoming Greggs bakery! Our Retail...

  • Cover Supervisor

    3 weeks ago

    Penrith, United Kingdom CV-Library Full time

    LOOKING TO START YOUR CAREER IN EDUCATION? BECOME A COVER SUPERVISOR. FREE TRAINING!! PENRITH £90 - £110 PER DAY VIDA EDUCATION ARE LOOKING FOR DEDICATED AND PASSIONATE PEOPLE TO JOIN OUR BUSY TEAM FOR COVER SUPERVISOR WORK ACROSS LOCAL SECONDARY SCHOOLS IN PENRITH AND THE SURROUNDING AREAS. Have you been involved in any volunteering...

  • Cover Supervisor

    2 months ago

    Penrith, United Kingdom CV-Library Full time

    LOOKING TO START YOUR CAREER IN EDUCATION? BECOME A COVER SUPERVISOR. PENRITH £90 - £110 PER DAY VIDA EDUCATION ARE LOOKING FOR DEDICATED AND PASSIONATE PEOPLE TO JOIN OUR BUSY TEAM FOR COVER SUPERVISOR WORK ACROSS LOCAL SECONDARY SCHOOLS IN PENRITH AND THE SURROUNDING AREAS. If you are looking for a career in education, this could be...

  • Greggs Supervisor

    6 months ago

    Penrith, United Kingdom EG Group Full time

    **Role**: Greggs Supervisor / Team Leader **Location**: Penrith, CA11 0DT **Hours**: Part-Time / Full-Time Hours Available / Permanent **Hourly Rate**: £11.60 **Bonus Scheme**: Quarterly Bonus Incentive! **Company**: EG Group We are looking for a dedicated Supervisor who can lead, inspire and motivate a team to join our welcoming Greggs bakery! Our...

  • Burger King Supervisor

    6 months ago

    Penrith, United Kingdom Asda Express Full time

    **Role**:Burger King Supervisor **Location**:Penrith, CA11 0DT **Hours**:Full-Time Hours Available / Permanent **Hourly Rate**:Up to£11.60 per hour **Bonus Scheme**:Quarterly Bonus Incentive! **Company**: Asda Express We are looking for a dedicated Shift Leader / Supervisor who can lead, inspire and motivate a team to join our welcoming Burger King...

  • Electrical Supervisor

    6 months ago

    Penrith, United Kingdom PPM Ltd Full time

    PPM Limited is a responsive and planned property maintenance company based throughout Cumbria & West Yorkshire. We provide services for social housing clients as well as private. We are currently looking for an Electrical Supervisor to manage a team of Electrical operatives tasked with carrying out property repairs throughout Cumbria. You will be required...

  • Telecommunications Network Supervisor

    3 weeks ago

    Penrith, Cumbria, United Kingdom Entegro Full time

    As a Field Supervisor at Entegro, you will play a crucial role in building future-proof networks that empower clients, businesses, and communities.Key Responsibilities:Stakeholder Liaison: Engage with external stakeholders, including Local Authorities and Traffic Management Bodies.Operational Support: Collaborate with contract partners to enhance operational...

  • Field Supervisor

    2 weeks ago

    penrith, United Kingdom Entegro Full time

    Join Entegro and Shape the Future of Connectivity!At Entegro, we are a leading force in telecommunications technology, dedicated to advancing gigabit networks. As a Field Supervisor, you will play a pivotal role in building future-proof networks that empower clients, businesses, and communities.Key Responsibilities:Stakeholder Liaison: Engage with external...

  • Site Supervisor

    6 months ago

    Penrith, United Kingdom National Highways Full time

    National Highways have an excellent opportunity for a Site Supervisor to join our team in the North West region. As a Site Supervisor, you will play a key role in the delivery of major maintenance and minor improvement schemes across the region. Reporting directly to the Construction Assurance Manager, you will undertake construction surveillance and...

  • Housekeeping Supervisor

    4 weeks ago

    Penrith, Cumbria, United Kingdom Cumbria and Lancashire Full time

    About the Role:The Ullswater Inn is seeking a skilled Housekeeping Supervisor to join our team. As a key member of our hospitality operations, you will be responsible for ensuring the highest standards of cleanliness and presentation in our rooms and public areas.Key Responsibilities:Clean and maintain rooms to our high standardsEnsure all public areas are...

  • Telecommunications Network Supervisor

    4 weeks ago

    Penrith, Cumbria, United Kingdom Entegro Full time

    Shape the Future of ConnectivityAt Entegro, we are a leading force in telecommunications technology, dedicated to advancing gigabit networks. As a Field Supervisor, you will play a pivotal role in building future-proof networks that empower clients, businesses, and communities.Key Responsibilities:Stakeholder Liaison: Engage with external stakeholders,...

  • Street Cleansing Driver

    6 months ago

    Penrith, United Kingdom Urbaser Ltd Full time

    **Job Title**:Street Cleansing Driver **Location**:Penrith Cumbria CA11 8GU **Department**:Waste **Reporting to**:Supervisor **Salary**: £24,000.00 per annum **Hours per week**: 38.5 hours - 4 on 4 off shift pattern including Saturday & Sunday **Start Time**: 06:00am **Start date**: ASAP **Primary role**:Working to a rolling 4 days on and 4 days off...

  • Hygiene Operative

    5 months ago

    Penrith, United Kingdom CRANSTONS LTD Full time

    Cranstons Quality Butchers is a long-established successful family business in Penrith and we are looking for a Hygiene Operative to work within our production facility on Ullswater Road. Hours of work are 4.30pm - 8.30pm, 5 days a week. Duties include; Cleaning of production areas Use of pressure washer Cleaning machinery, floors and walls to a high...

  • Cafe Floor Supervisor

    6 months ago

    Penrith, United Kingdom Tebay Services Full time

    As a Cafe Floor Supervisor at Tebay Services, you will lead a dedicated team during busy shifts, ensuring exceptional customer service and the delivery of high quality food in our beautiful, unique location. You will oversee daily operations, maintaining our commitment to using locally sourced produce. Your role involves training and motivating colleagues,...

  • Hygiene Operative

    5 months ago

    Penrith, United Kingdom CRANSTONS LTD Full time

    Cranstons Quality Butchers is a long-established successful family business in Penrith and we are looking for a Hygiene Operative to work within our production facility on Ullswater Road. Hours of work are 4.30pm - 8.30pm, 5 days a week. Duties include; Cleaning of production areas Use of pressure washer Cleaning machinery, floors and walls to a high...

  • Supervisor Planning

    3 weeks ago

    Penrith, Cumbria, United Kingdom Entegro Full time

    At Entegro, we are a leading force in telecommunications technology, dedicated to advancing gigabit networks. As a Field Supervisor, you will play a pivotal role in building future-proof networks that empower clients, businesses, and communities. Engage with external stakeholders, including Local Authorities and Traffic Management Bodies. Operational...

  • Greggs Supervisor

    4 weeks ago

    Penrith, United Kingdom Asda Express Full time

    Greggs Supervisor / Team Leader - Penrith, CumbriaRole: Greggs Team LeaderLocation: Penrith, CA11 0DTHours: Part-Time / PermanentHourly Rate: £12.54Company: Asda ExpressWe are looking for a dedicated Supervisor who can lead, inspire and motivate a team to join our welcoming Greggs bakery! Our bakery Team Leaders are responsible for managing the bakery when...