Front Office Team Member
4 weeks ago
Job Opportunity: Night Guest Service Agent
We are seeking a skilled and enthusiastic Night Guest Service Agent to join our Front Office Team at Victory House. As a key member of our team, you will be responsible for providing exceptional customer service and ensuring a warm welcome to our guests.
Key Responsibilities:
- Act as the face of our company and provide a heart-warming welcome to visitors
- Coordinate all front desk activities, including calls, reservations, and guests' services
- Supervise and lead our team with a dynamic professional attitude
- Deal efficiently with complaints and provide a solid customer service approach
Requirements:
- Positive individual with a passion for delivering results
- Minimum 1 year of experience in a Front Office Role in a similar property
- Ability to work in a fast-paced environment and lead a team
What We Offer:
- Daily food allowance for days worked
- Company pension scheme
- Holidays
- Employee assistance program and counselling sessions
- Discounted stays at other properties
- Refer a friend scheme
About Us:
We are a passionate and creative company looking to bring innovation into our real-estate, hotels, and other parts of our business. We offer a dynamic and supportive work environment where you can grow your career with excellent competitive benefits.
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