Experienced Medical Administrative Assistant

4 weeks ago


Manchester, United Kingdom West Point Medical Centre Full time
Job Title: Experienced Medical Receptionist

Job Summary:

We are seeking an experienced medical receptionist to join our dynamic team at West Point Medical Centre. As a key member of our administration team, you will be responsible for providing exceptional patient care and administrative support to our doctors and nurses.

Key Responsibilities:

* Answering telephone calls and directing patients to the correct professional or service
* Managing and booking appointments, including making new and follow-up appointments in a timely manner
* Maintaining accurate records of patient care in electronic format using the correct codes
* Preparing the reception area for incoming colleagues and participating in handovers between shifts
* Taking telephone messages and general enquiries, directing as necessary to the GP
* Processing incoming and outgoing correspondence, including managing workflow tasks
* Managing all queries, including administrative queries, in an efficient manner
* Inputting data into patient healthcare records as necessary

Person Specification:

* Experience of working in a GP practice (Reception/Admin)
* IT skills
* Time Management and the ability to work to deadlines
* Problem solving skills
* Interpersonal skills
* Planning and organising
* Ability to perform under pressure
* Initiative and adaptability
* Team working
* Self-motivated
* Flexibility

Qualifications:

* GCSEs or equivalent qualifications with Grade B or above in English
* Excellent communication skills (Written and Oral)

About Us:

West Point Medical Centre is a well-established GP surgery and training practice committed to providing high-quality medical services in a friendly, happy, and healthy environment.

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