Experienced Medical Administrative Assistant
4 weeks ago
Job Summary:
We are seeking an experienced medical receptionist to join our dynamic team at West Point Medical Centre. As a key member of our administration team, you will be responsible for providing exceptional patient care and administrative support to our doctors and nurses.
Key Responsibilities:
* Answering telephone calls and directing patients to the correct professional or service
* Managing and booking appointments, including making new and follow-up appointments in a timely manner
* Maintaining accurate records of patient care in electronic format using the correct codes
* Preparing the reception area for incoming colleagues and participating in handovers between shifts
* Taking telephone messages and general enquiries, directing as necessary to the GP
* Processing incoming and outgoing correspondence, including managing workflow tasks
* Managing all queries, including administrative queries, in an efficient manner
* Inputting data into patient healthcare records as necessary
Person Specification:
* Experience of working in a GP practice (Reception/Admin)
* IT skills
* Time Management and the ability to work to deadlines
* Problem solving skills
* Interpersonal skills
* Planning and organising
* Ability to perform under pressure
* Initiative and adaptability
* Team working
* Self-motivated
* Flexibility
Qualifications:
* GCSEs or equivalent qualifications with Grade B or above in English
* Excellent communication skills (Written and Oral)
About Us:
West Point Medical Centre is a well-established GP surgery and training practice committed to providing high-quality medical services in a friendly, happy, and healthy environment.
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