Claims Handler

2 days ago


Tamworth, Staffordshire, United Kingdom GB - Global Full time
About the Role

We are seeking a skilled Claims Handler to join our team at GB - Global. As a Claims Handler, you will be responsible for managing a portfolio of public and employers' liability claims for local government clients.

Your primary focus will be on handling claims from first notification to settlement, ensuring timely and accurate processing. You will assess liability, fraud, and quantum, making informed decisions based on available evidence and policy terms.

You will also oversee claims through litigation, working closely with legal teams to ensure effective case management. Effective communication with stakeholders, including clients, brokers, suppliers, claimants, and their representatives, is crucial in this role.

We are looking for enthusiastic, proactive, and experienced claims handlers to join our team. Maintaining client relationships is a key part of our operation, and you may be required to attend meetings via video conferencing.

About You
  • You have a good understanding of proactive claims handling and insurance principles.
  • You have experience handling public and employers' liability claims up to a value of £25,000 without referral.
  • You are confident in progressing to handling claims exceeding £25,000 under authority.
  • You have a working knowledge and experience of handling MOJ Portal Claims.
  • You possess excellent customer service skills and good attention to detail.
  • Experience in handling larger losses and failure to remove and/or police claims would be preferable.
  • You are eligible to work in the UK.
What We Offer

On top of a competitive salary, great teams, and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits you'll get, depending on your job level, these benefits may improve:

  • Minimum of 25 days holiday, plus bank holidays, and the option to 'buy' extra days.
  • Defined contribution pension scheme, which Gallagher will also contribute to.
  • Life insurance, which will pay 4x your basic annual salary, which you can top-up to 10x.
  • Income protection, we'll cover up to 50% of your annual income, with options to top up.
  • Health cash plan or Private medical insurance.

Other benefits include:

  • Three fully paid volunteering days per year.
  • Employee Stock Purchase plan, offering company shares at a discount.
  • Share incentive plan, HMRC approved, tax effective, stock purchase plan.
  • Critical illness cover.
  • Discounted gym membership, with over 3,000 gyms nationally.
  • Season ticket loan.
  • Access to a discounted voucher portal to save money on your weekly shop or next big purchase.
  • Emergency back-up family care.

We value inclusion and diversity at GB - Global. We are committed to creating an inclusive and diverse work environment where everyone feels valued and respected. We believe that our differences are what make us stronger and more innovative.

We are Disability Confident Committed and have pledged to make sure our recruitment process is inclusive and accessible. If you require reasonable adjustments to your application, please get in touch with us.


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