Hotel Operations Lead
2 days ago
**Key Responsibilities:**
As a Housekeeping Supervisor at WGC Ltd., you will be responsible for:
- Improving productivity and efficiency of room cleaning
- Analysing guest data to plan resources and materials required to meet operational requirements
- Maintaining strong working relationships with GM, Hotel Team, HSK team and suppliers to ensure clear communication and implementation of best practices
- Identifying ways to improve Guest Satisfaction
- Adhering to Health and Safety Policy, keeping all work areas neat and well-organised (COSHH/Manual Handling)
- Recruiting, training, managing and monitoring team performance daily/weekly
- Delivering and exceeding financial targets
- Managing expenditure and payroll to ensure budgets are achieved
- Participating in training to improve skills and performance
- Solving routine challenges that occur on the job
The successful candidate will have previous experience in a housekeeping environment and be able to deliver a consistent level of service in a challenging setting.
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