Luxury Hotel Room Attendant

1 month ago


Chester, Cheshire, United Kingdom Hotel Indigo Chester Full time

Room Attendant

We're seeking a charismatic and detail-oriented Room Attendant to join our Housekeeping Team at Hotel Indigo Chester. As part of our 24/7 operation, you will be responsible for maintaining the cleanliness and good order of all rooms to create a pleasant environment for our guests and colleagues.

Your responsibilities will include performing cleaning and maintenance of all storage areas, public areas, and employee areas to the required standard. You will also handle any guest queries in a courteous and professional manner, escalating as required, and report any malfunctioning equipment, damaged furniture, or maintenance problems.

The ideal candidate will have a passion for providing excellent customer service and a strong work ethic. You should be proactive, able to work under your own initiative, and driven to consistently meet our high standards in terms of cleanliness and brand pillars, ensuring our guests have a comfortable stay with us.

In return for your hard work, we offer a competitive salary of around £23,000 per annum, heavily discounted staff room rates, 50% off your bill when dining in one of our restaurants or bars, and a fully funded apprenticeship programme to develop your career without a reduction in pay.

Our benefits package also includes a cycle to work scheme, healthcare cash plans, referral schemes, flexible shift patterns and contracts available to suit your lifestyle, monthly colleague recognition through our 5-Star Service rewards programme, monetary rewards for long service milestones, use of Wagestream financial wellbeing platform, and an employee assistance programme offering free, confidential advice available 24/7.

If you are out-going, full of energy, enthusiastic, a natural-born storyteller, passionate about offering excellent customer service, and looking for a unique opportunity to work in a stunning boutique hotel, then apply now



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