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Sales and Customer Service Representative

1 month ago

King's Lynn, Norfolk, United Kingdom River Island Full time
About Us

River Island is a much-loved brand with an exciting future. Our team is a diverse bunch of bright, talented people who love working together – and are proud of the work they do. We offer opportunities for progression and development, allowing you to grow and succeed in your career.

Job Summary

We are seeking a Sales Advisor to join our team in Kings Lynn. As a Sales Advisor, you will be responsible for delivering exceptional customer service and providing a welcoming and engaging shopping experience. You will work closely with our team to achieve sales targets and contribute to the overall success of our store.

Key Responsibilities
  • Provide exceptional customer service and respond to customer queries in a timely and professional manner.
  • Work collaboratively with the sales team to achieve sales targets and contribute to the overall success of the store.
  • Maintain a high level of product knowledge and provide recommendations to customers.
  • Process transactions accurately and efficiently, handling cash and credit transactions.
  • Contribute to visual merchandising and store displays to create an engaging and welcoming shopping environment.
What We Offer
  • Generous 40% staff discount on River Island products.
  • Access to RI Rewards, offering discounts, benefits, and financial advice.
  • A contributory private pension scheme.
  • 28 days (UK) / 30 days (ROI) paid holiday (FTE) inclusive of Bank Holidays.
Why Join Us?

River Island is a dynamic and supportive work environment that offers opportunities for growth and development. We are committed to the safeguarding of all our employees and promote British Values, including democracy, the rule of law, individual liberty, and mutual respect and tolerance of different faiths and beliefs.