Customer Service Representative
4 weeks ago
We are seeking a highly skilled and motivated Contact Centre Operative to join our team at Vistry Group PLC. As a Contact Centre Operative, you will play a vital role in supporting the Sales and Marketing teams in achieving their objectives.
Key Responsibilities- Respond to customer enquiries in a timely and efficient manner, providing accurate and helpful information to support the Sales Consultants.
- Manage the CRM system to ensure accurate management of enquiries and enhance customer profiling for optimised 121 engagement and marketing.
- Liaise with Sales Consultants to ensure a streamlined operating process and excellent customer experience.
- Deal with customer enquiries in a polite, efficient, and confidential manner, ensuring compliance with Company policies and procedures.
- Assist the supervisor in providing visibility of performance and opportunities for optimisation.
- Excellent communication and interpersonal skills, with the ability to work effectively in a team environment.
- Strong problem-solving skills, with the ability to think critically and make sound decisions.
- Ability to work under pressure and meet deadlines, with a high level of accuracy and attention to detail.
- Experience of working in a busy contact centre environment, with a strong understanding of customer service principles and practices.
- Ability to work flexibly, including evenings and weekends, and be willing to travel to all sites as required.
- A competitive basic salary and annual bonus.
- Agile working possible, dependent on role.
- Up to 33 days annual leave plus bank holidays.
- Private healthcare.
- Enhanced maternity, paternity, and adoption leave.
- Competitive contributory pension scheme.
- Life assurance – 4 x annual salary.
- Share incentive schemes.
- Employee rewards portal with many more benefits...
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Customer Service Representative
4 weeks ago
Basingstoke, Hampshire, United Kingdom Office Angels Full timeCustomer Service RepresentativeA leading manufacturer is seeking a skilled Customer Service Representative to join their team in Basingstoke.Key Responsibilities:Manage designated accounts, handling direct communication with manufacturing partnersProcess quotes, data entry, contract reviews, and non-disclosure agreements as necessaryEnter and process orders,...
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Customer Service Representative
4 weeks ago
Basingstoke, Hampshire, United Kingdom Office Angels Full timeCustomer Service RepresentativeA leading manufacturer is seeking a skilled Customer Service Representative to join their team in Basingstoke.Key Responsibilities:Manage designated accounts, handling direct communication with manufacturing partnersProcess quotes, data entry, contract reviews, and non-disclosure agreements as necessaryEnter and process orders,...
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Customer Service Representative
4 weeks ago
Basingstoke, Hampshire, United Kingdom Vistry Group Full timeCustomer Service Opportunity with Vistry GroupWe are seeking a skilled Customer Service Representative to join our team within the Vistry Services Division. As a key member of our team, you will play a vital role in improving the way we handle customer enquiries and delivering exceptional customer satisfaction.Key Responsibilities:Respond to customer...
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Customer Service Representative
4 weeks ago
Basingstoke, Hampshire, United Kingdom Vistry Group Full timeCustomer Service Opportunity with Vistry GroupWe are seeking a skilled Customer Service Representative to join our team within the Vistry Services Division. As a key member of our team, you will play a vital role in improving the way we handle customer enquiries and delivering exceptional customer satisfaction.Key Responsibilities:Respond to customer...
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Customer Service Representative
3 weeks ago
Basingstoke, Hampshire, United Kingdom Sheridan Maine South Full timeCustomer Service RepresentativeSheridan Maine South is seeking a highly organized and professional Customer Service Representative to join their team in Hampshire. As the first point of contact for customer inquiries, you will be responsible for providing exceptional service and support to customers via phone, email, and live chat.Key Responsibilities:Handle...
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Customer Service Representative
3 weeks ago
Basingstoke, Hampshire, United Kingdom Sheridan Maine South Full timeCustomer Service RepresentativeSheridan Maine South is seeking a highly organized and professional Customer Service Representative to join their team in Hampshire. As the first point of contact for customer inquiries, you will be responsible for providing exceptional service and support to customers via phone, email, and live chat.Key Responsibilities:Handle...
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Customer Service Representative
5 days ago
Basingstoke, Hampshire, United Kingdom ITSS Recruitment Full timeJob Summary:As a Customer Service Representative at ITSS Recruitment, you will be at the forefront of our mission to provide exceptional after-sales support. You will handle customer queries related to energy usage, billing, and tariffs, ensuring our customers feel confident and supported.Key Responsibilities:Deliver excellent after-sales support through...
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Customer Service Representative
2 weeks ago
Basingstoke, Hampshire, United Kingdom Diligenta Full time £23,400Customer Service RepresentativeAt Diligenta, we're dedicated to delivering exceptional customer service to customers on behalf of well-known brands. As a Customer Service Representative, you'll play a vital role in ensuring a seamless experience for our customers during the moments that matter. You'll join a people and technology-driven business, taking...
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Customer Service Representative
4 weeks ago
Basingstoke, Hampshire, United Kingdom Vistry Group Full timeCustomer Service OpportunityWe are seeking a skilled Customer Service Representative to join our Vistry Services Division team. As a key member of our contact centre team, you will play a vital role in delivering exceptional customer experiences and improving the way we handle incoming customer enquiries.Key Responsibilities:Respond to customer enquiries in...
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Customer Service Representative
4 weeks ago
Basingstoke, Hampshire, United Kingdom Vistry Group Full timeCustomer Service OpportunityWe are seeking a skilled Customer Service Representative to join our Vistry Services Division team. As a key member of our contact centre team, you will play a vital role in delivering exceptional customer experiences and improving the way we handle incoming customer enquiries.Key Responsibilities:Respond to customer enquiries in...
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Customer Service Representative
1 week ago
Basingstoke, Hampshire, United Kingdom Hays Specialist Recruitment Limited Full timeAbout the Role:As a Customer Service Representative, you will be working with an exceptional client in Basingstoke, who are seeking to hire an experienced and talented professional. You will be joining a well-established, friendly, and professional team who work to common goals and share success. This is an amazing opportunity to join a stable business which...
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Customer Service Representative
2 weeks ago
Basingstoke, Hampshire, United Kingdom Randstad Construction & Property Full timeJob Title: Customer Service RepresentativePay: £14 per hourDuration: Temporary 3 monthsHours: Monday - Friday 8:30am - 6pmLocation: BasingstokeMain Duties:Provide exceptional customer service and support to clients and colleagues.Assist with reception and administrative tasks as required.Work collaboratively as part of a team to achieve goals and...
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Customer Service Representative
2 weeks ago
Basingstoke, Hampshire, United Kingdom Office Angels Full timeCustomer Service RepresentativeA world-leading manufacturer is seeking a Customer Service Representative to join their busy team in Basingstoke.Key Responsibilities:Designated Account responsibility, dealing directly with our Manufacturing partner.Quote and Data entry, Contract Review, handling of NDA's where necessary.Manual Order entry, Order Processing &...
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Customer Service Representative
2 weeks ago
Basingstoke, Hampshire, United Kingdom Office Angels Full timeCustomer Service RepresentativeA world-leading manufacturer is seeking a Customer Service Representative to join their busy team in Basingstoke.Key Responsibilities:Designated Account responsibility, dealing directly with our Manufacturing partner.Quote and Data entry, Contract Review, handling of NDA's where necessary.Manual Order entry, Order Processing &...
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Customer Service Representative
3 weeks ago
Basingstoke, Hampshire, United Kingdom Diligenta Full time £23,400About the RoleWe are seeking a highly skilled and motivated Customer Service Representative to join our team at Diligenta. As a Customer Service Representative, you will be responsible for delivering exceptional customer service to our clients, ensuring that their needs are met and exceeded.Key ResponsibilitiesProvide timely and effective responses to...
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Customer Service Representative
3 weeks ago
Basingstoke, Hampshire, United Kingdom Diligenta Full time £23,400About the RoleWe are seeking a highly skilled and motivated Customer Service Representative to join our team at Diligenta. As a Customer Service Representative, you will be responsible for delivering exceptional customer service to our clients, ensuring that their needs are met and exceeded.Key ResponsibilitiesProvide timely and effective responses to...
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Customer Service Representative
1 week ago
Basingstoke, Hampshire, United Kingdom Harwoods Ltd Full timeJob SummaryThe Customer Service Representative will be responsible for providing exceptional customer service to our clients, responding to their inquiries, and resolving any issues in a timely and professional manner.Key ResponsibilitiesManage outbound and inbound calls, responding to customer inquiries and resolving any issues.Provide information on our...
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Customer Service Representative
2 weeks ago
Basingstoke, Hampshire, United Kingdom Office Angels Full timeCustomer Service RepresentativeA leading manufacturer is seeking a skilled Customer Service Representative to join their team in Basingstoke.Key Responsibilities:Manage designated accounts, handling direct communication with manufacturing partnersProcess quotes, data entry, contract reviews, and handle non-disclosure agreements as neededEnter and process...
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Customer Service Representative
2 weeks ago
Basingstoke, Hampshire, United Kingdom Office Angels Full timeCustomer Service RepresentativeA leading manufacturer is seeking a skilled Customer Service Representative to join their team in Basingstoke.Key Responsibilities:Manage designated accounts, handling direct communication with manufacturing partnersProcess quotes, data entry, contract reviews, and handle non-disclosure agreements as neededEnter and process...
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Customer Service Representative
1 week ago
Basingstoke, Hampshire, United Kingdom Sainsbury's Full timeAbout the Role:We are seeking a Customer Service Representative to join our team at Sainsbury's. As a Customer Service Representative, you will be the friendly face of our store, providing exceptional customer service and ensuring that our customers have a positive shopping experience.Key Responsibilities:Provide excellent customer service, responding to...