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Service Advisor
2 months ago
About the Service Advisor Role
We are seeking a highly motivated and customer-focused Service Advisor to join our team at Sytner BMW Newport.
As a Service Advisor, you will be the vital link between our customers and the workshop, providing outstanding customer care and ensuring that our customers receive the highest levels of service.
You will be responsible for informing and consulting with customers on vehicle servicing, keeping them up to date at every stage, and answering any questions or queries they may have.
You will also liaise with technicians and workshop control to ensure that vehicles are ready on time and provide the best advice on our products and services to our customers.
This is a challenging role that requires a strong customer service background, excellent organisational and administrative skills, and the ability to work in a fast-paced environment.
We offer a competitive salary and benefits package, including enhanced holiday entitlement, industry-leading maternity and paternity pay, and career development opportunities.
At Sytner, we value and respect every individual's unique contribution and are committed to creating an equitable environment.
We welcome applications from individuals who are passionate about delivering exceptional customer service and have a willingness to learn and progress.
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