Product Applications Specialist
2 days ago
Job Summary:
CK Group is seeking a skilled Applications Product Specialist to join their team on a contract basis. The successful candidate will be responsible for providing technical support to internal and external customers, handling customer inquiries, and delivering sustainable solutions for support cases.
Key Responsibilities:
- Provide application, technical, or scientific support to customers
- Handle customer inquiries from problem acceptance to case resolution
- Deliver customer training and on-site support activities
Requirements:
- Degree educated in a relevant biomedical discipline
- Previous experience working in a hospital or research laboratory (desired)
- Proven track record of troubleshooting experience (desired)
- Knowledge of Customer Relationship Management (CRM) and web delivery tools (advantageous)
- Understanding of the diagnostics industry and experience working in a multicultural team environment (desired)
- Full UK/EU driving license and passport (required for overseas training)
About the Company:
Our client is a global pharmaceutical company with a major presence in the UK. They are a science-led organization that delivers life-changing medicines and shares their expertise with the scientific, healthcare, and business communities.
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