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Product Applications Consultant

2 months ago

Cardiff, Cardiff, United Kingdom CK Group Full time

CK Group is seeking a Product Applications Consultant to join a diagnostics organization in a field-based role within South Wales on a contract basis.

Compensation:

Daily PAYE or Umbrella

Role Overview:
  • Provide application, technical, or scientific assistance to both internal and external clients.
  • Address customer inquiries from the initial acceptance of application product issues through to resolution.
  • Develop sustainable solutions for support cases.
  • Conduct customer training sessions.
  • Offer on-site support activities.

Candidate Profile:
- Degree in a relevant biomedical field.
- Prior experience in a hospital or research laboratory is highly desirable.
- Demonstrated troubleshooting experience is preferred.
- Familiarity with Customer Relationship Management (CRM) and web delivery tools is advantageous.
- Understanding of the diagnostics sector and experience in a multicultural team environment is strongly preferred.
- Valid UK/EU driving license.
- Passport required for potential overseas training.

Company Overview:

Our client is a prominent global pharmaceutical firm with a significant presence in the UK. Their mission is to provide life-altering medications, driven by scientific innovation, and they actively engage with the scientific, healthcare, and business communities in the UK.

Location:

This position is field-based, primarily involving travel within South Wales.

Application Process:

For further details or to express interest in this Product Applications Consultant position, please reach out to the Key Accounts Team. It is essential that candidates possess the right to work in the UK.