Customer Experience Director

2 days ago


High Wycombe, Buckinghamshire, United Kingdom The Perfume Shop Full time

SENIOR CRM MANAGER | HIGH WYCOMBE

We are looking for a seasoned Senior CRM Manager to join our team and play a pivotal role in developing The Perfume Shop's VIP Rewards strategy. As part of this role, you will work closely with our commercial teams to develop innovative promotional activities that drive growth and engagement with our customers.

The successful candidate will possess excellent analytical skills, being able to utilise customer data to inform decision-making and drive business outcomes. They will also need to be proactive in identifying new opportunities and technologies to enhance the customer experience and stay ahead of industry trends.

A comprehensive benefits package includes a salary of £45,000 - £55,000 per annum, depending on experience, plus 25 days' holiday, discretionary bonus, access to Wagestream, hybrid working, and other perks. If you are passionate about delivering exceptional customer experiences and are eager to take your career to the next level, please apply now.



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