Holistic Quality Specialist

3 weeks ago


Twickenham, United Kingdom LEAP Legal Software Full time

About the Role

We are seeking a skilled Holistic Quality Specialist to join our team at LEAP Legal Software. As a key member of our Holistic Quality Team, you will play a crucial role in ensuring the high quality of our product releases.

Key Responsibilities

  • Thoroughly test our products and features through various user scenarios to assess readiness for release.
  • Analyse the overall experience of our clients while interacting with our software and features, including third-party integrations.
  • Build trusted relationships with stakeholders, including the Development team and third-party vendors.
  • Engage with existing clients to understand and document usage of our products.
  • Document recommendations to influence client training and marketing.
  • Maintain knowledge and expertise of our product and its application to the legal industry.

Requirements

  • Solid working experience within the UK legal industry and with legal processes.
  • In-depth experience working with LEAP and related products.
  • Demonstrated ability to learn new skills and adapt to changing requirements.
  • Ability to work with technically minded people and communicate effectively.
  • Customer focus and quality orientation.
  • Ability to build strategic work relationships and facilitate the accomplishment of work goals.
  • High-impact communication skills.

What We Offer

  • Competitive salary and excellent benefits package.
  • Opportunities for professional development and career growth.
  • Hybrid or remote working options.
  • A dog-friendly office environment.
  • Free healthy breakfast, light lunch, and snacks.

About LEAP

LEAP is a leading provider of Legal Practice Productivity Solutions, part of ATI – one of the largest international Legal Tech companies. We're united by a genuine passion for what we do, enriched by the care we show to our customers and each other, and driven by the difference we can make together.

We strongly believe that personal development and career progression are at the heart of a healthy, high-performing culture. With us, your career will grow as you do, with opportunities to step into new roles, explore new departments, and even work abroad.



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