Customer Service Manager
3 weeks ago
Customer Service Manager
37 hours per week, based in Preston
£38,714.03 per annum
As the Customer Service Manager, you'll oversee the Customer Liaison, Repairs, Planning and Compliance teams. Working with Team Leaders, you'll ensure an excellent customer-focused service is provided to our tenants in relation to general property repairs and maintenance tasks.
Key Responsibilities:
- Manage a planning and administrative team.
- Deliver high levels of customer satisfaction in a customer service role.
- Translate customer requirements into processes, procedures and behaviours that deliver an excellent level of service.
Desirable Skills:
- Experience of working in social housing or similar.
- Understanding of the administrative aspects of gas and electrical compliance and the associated legal processes.
About Us:
Community Gateway own and manage almost 7000 homes across the city of Preston. We aim to offer great customer service, providing safe, well-maintained and affordable homes, and making a positive difference to the communities in which we work. We make sure that we manage our business to the highest of standards and are working to create a sustainable future.
Our Values:
We want to be a great place to work. If you think you have the skills, experience and can live our values, then we want to hear from you.
How to Apply:
Check out our candidate pack on our website for more about us and top tips for your application.
-
Customer Service Director
3 weeks ago
Preston, Lancashire, United Kingdom Community Gateway Association Full timeAbout the Role:We are seeking an exceptional Customer Service Manager to join our team at Community Gateway Association. The ideal candidate will have a proven track record of managing planning and administrative teams, as well as significant experience in customer service roles delivering high levels of customer satisfaction.Key Responsibilities:Manage the...
-
Senior Food Service Operations Manager
4 days ago
Preston, Lancashire, United Kingdom Service Care Solutions Ltd Full time**Job Title:** Senior Food Service Operations Manager **Location:** Preston, Lancashire **About the Role:We are recruiting for a highly experienced Catering Unit Manager on behalf of a police force in Lancashire. The successful candidate will be responsible for overseeing the daily operations of our catering unit, ensuring high standards of cleanliness and...
-
Facilities Manager
4 weeks ago
Preston, Lancashire, United Kingdom Service Care Solutions Full timeA leading Public Sector client in Lancashire is seeking a skilled Facilities Manager to oversee the management of their building environment. The ideal candidate will have experience working within a local authority and possess excellent customer relationship skills.Key Responsibilities:Develop and maintain effective relationships with internal and external...
-
Customer Service Representative
4 weeks ago
Preston, Lancashire, United Kingdom Entwistle Green Full timeCustomer Service RepresentativeWe are seeking a highly motivated and enthusiastic customer service specialist to join our team at Entwistle Green. As a Customer Service Representative, you will be responsible for delivering exceptional customer service to our tenants and landlords, ensuring that they receive a high-quality experience throughout their time...
-
Customer Service Representative
3 weeks ago
Preston, Lancashire, United Kingdom Entwistle Green Full timeCustomer Service RepresentativeRole – Customer Service Representative (known locally as a Property Manager)We are seeking a highly motivated and enthusiastic customer service specialist to join our team at Entwistle Green. As a Property Manager, you will play a pivotal role in ensuring that our landlord and tenant customers receive a high-quality...
-
Customer Service Strategist
2 weeks ago
Preston, Lancashire, United Kingdom Harrison Scott Associates Full timeWe are seeking an accomplished Customer Service Strategist to join our team at Harrison Scott Associates. As a key member of our CRM team, you will be responsible for the implementation and execution of customer service strategies that drive customer acquisition, conversion, retention, and loyalty.Key Responsibilities:Work closely with stakeholders to...
-
Customer Service Representative
4 weeks ago
Preston, Lancashire, United Kingdom Entwistle Green Full timeAbout the Role:We are seeking a highly skilled Customer Service Representative to join our team at Entwistle Green. As a Property Portfolio Manager, you will be responsible for managing a portfolio of properties, building relationships with internal colleagues and customers, and acting as a key contact for tenants and landlords.Key...
-
Customer Service Specialist
2 months ago
Preston, Lancashire, United Kingdom beBee Professionals Full time £20,000 - £30,000We are seeking a highly motivated and customer-focused Sales Assistant to join our retail team in Preston, United Kingdom. As a Sales Assistant, you will play a key role in delivering exceptional customer service and supporting the store's day-to-day operations.Key Responsibilities:Provide excellent customer service and assist customers with product...
-
Customer Service Advisor
4 weeks ago
Preston, Lancashire, United Kingdom beBee Professionals Full time £20,000 - £30,000We are seeking a Customer Service Advisor to deliver exceptional customer service and support the store's day-to-day operations in Preston, United Kingdom.Key Responsibilities:Greet and assist customers with product selection.Provide product knowledge and advice to customers.Operate the cash register and handle transactions.Maintain the store's visual...
-
Customer Service Representative
1 month ago
Preston, Lancashire, United Kingdom Path Recruitment Full timeCustomer Service Coordinator RolePath Recruitment is seeking a motivated and customer-focused individual to join our team as a Customer Service Coordinator. This role is based in Preston and offers a great opportunity for career progression and professional development.Key Responsibilities:Deliver exceptional customer service and ensure a high level of...
-
Customer Service Representative
4 weeks ago
Preston, Lancashire, United Kingdom beBee Professionals Full time £20,000 - £30,000We are seeking a highly skilled and customer-focused Sales and Service Advisor to join our team in Preston, United Kingdom. As a key member of our retail team, you will play a vital role in delivering exceptional customer service and supporting the store's day-to-day operations.Key Responsibilities:Provide exceptional customer service and support.Assist...
-
Customer Service Representative
1 month ago
Preston, Lancashire, United Kingdom Skipton Building Society Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Consultant in our Preston Branches.As a key member of our branch team, you will be responsible for delivering exceptional customer service, providing information and guidance on our products and services, and identifying opportunities to...
-
Customer Service Representative
4 weeks ago
Preston, Lancashire, United Kingdom beBee Professionals Full time £22,000 - £28,000We are seeking a Customer Service Representative to provide excellent service and resolve queries in a timely manner at beBee Professionals in Preston, United Kingdom.Key Responsibilities:Handle incoming calls, emails, and chat queries from customers.Provide accurate information regarding products and services.Resolve customer issues efficiently and escalate...
-
Customer Service Ambassador
4 days ago
Preston, Lancashire, United Kingdom Mitie Full timeAbout the RoleThis is an exciting opportunity to join our team as a Customer Service Ambassador, providing exceptional service to our clients and ensuring their experience with us is nothing short of outstanding.Job SummaryWe are seeking a highly organized and proactive individual to manage the daily operations of our reception area. The successful candidate...
-
Customer Service Representative
3 weeks ago
Preston, Lancashire, United Kingdom Skipton Building Society Full timeRole OverviewWe are seeking a talented Customer Service Representative to join our team at Skipton Building Society. As a key member of our branch team, you will be responsible for delivering exceptional customer service, providing information about our products and services, and helping customers achieve their financial goals.Key Responsibilities:Engage...
-
Customer Service Coordinator
1 day ago
Preston, Lancashire, United Kingdom Lancashire Teaching Hospitals NHS Foundation Trust Full timeAre you looking for a challenging role that will allow you to make a real difference in the lives of patients and their families? We have an exciting opportunity for a Customer Service Coordinator to join our team at Lancashire Teaching Hospitals NHS Foundation Trust.About the RoleThe Customer Service Coordinator will be responsible for providing exceptional...
-
Customer Service Representative
3 weeks ago
Preston, Lancashire, United Kingdom Lidl in Deutschland Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Assistant. As a Customer Assistant, you will be the face of Lidl, providing exceptional customer service and ensuring that every customer receives a warm and welcoming experience.Key ResponsibilitiesProvide excellent customer service, responding to...
-
Customer Service Representative
3 weeks ago
Preston, Lancashire, United Kingdom Acorn by Synergie Full timeJob Title: Customer Service AdvisorAbout the Role:We are seeking a highly motivated and organized Customer Service Advisor to join our team at Acorn by Synergie. As a Customer Service Advisor, you will be responsible for managing claims and ensuring they progress quickly and efficiently within our client SLA's.Key Responsibilities:Manage claims from start to...
-
Customer Service Representative
3 weeks ago
Preston, Lancashire, United Kingdom James Hall & Co Full timeRole SummaryAs a Retail Assistant at James Hall & Co, you will be responsible for providing exceptional customer service, ensuring a positive shopping experience for our customers. You will work closely with a dedicated team to achieve sales targets and maintain a clean and organized store environment.Key ResponsibilitiesDeliver outstanding customer service,...
-
Customer Service Representative
4 weeks ago
Preston, Lancashire, United Kingdom Lidl in Deutschland Full timeAbout the RoleWe are seeking a highly motivated and enthusiastic Customer Assistant to join our team at Lidl in Deutschland. As a Customer Assistant, you will be the face of our store, providing exceptional customer service and ensuring that every customer receives a warm and welcoming experience.Key ResponsibilitiesProvide excellent customer service,...