IT Support Specialist
7 hours ago
We are seeking a skilled 2nd Line Support Engineer to join our team, providing top-notch IT infrastructure services globally.
About the Role:This is a customer-facing position, requiring excellent communication and problem-solving skills. You will be responsible for providing onsite 2nd Line Support to our customers and clients, resolving technical issues and ensuring seamless service delivery.
Key Responsibilities:- Provide technical support for hardware and software issues, including Windows tech stack and 0365.
- Identify, troubleshoot, and resolve technical issues using Service Now Ticketing System.
- Collaborate with the support team to ensure efficient issue resolution and customer satisfaction.
- Develop and maintain knowledge of IT infrastructure and technical solutions.
- 2+ years of experience in 2nd Line Support or a related field.
- Excellent problem-solving and communication skills.
- Knowledge of Windows 10 and 0365.
- Ability to work in a fast-paced environment and prioritize tasks effectively.
We provide a competitive salary, opportunities for professional growth, and a dynamic work environment. If you are a motivated and skilled IT professional, we encourage you to apply for this exciting opportunity.
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IFS Technical Support Specialist
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IT Support Specialist
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IT Support Specialist
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IT Support Specialist
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IT Support Specialist
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Dunfermline, Fife, United Kingdom Searchability Full timeJob Title: 2nd Line SupportWe are seeking a skilled 2nd Line Support professional to join our team. As a 2nd Line Support specialist, you will be responsible for providing technical assistance to our customers and clients, resolving hardware and software issues, and ensuring seamless IT operations.Key Responsibilities:Provide onsite 2nd Line Support to our...
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Dunfermline, Fife, United Kingdom Searchability Full timeJob OverviewWe are seeking a skilled IT Support Specialist to join our team in providing exceptional technical support to our customers.Key Responsibilities:Provide on-site 2nd line support to customers and clientsIdentify, troubleshoot, and resolve technical issuesWork with mixed hardware and software issues and fixesUtilize Windows tech stack, including up...
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Dunfermline, Fife, United Kingdom Searchability Full timeJob OverviewWe are seeking a skilled IT Support Specialist to join our team in providing exceptional technical support to our customers.Key Responsibilities:Provide on-site 2nd line support to customers and clientsIdentify, troubleshoot, and resolve technical issuesWork with mixed hardware and software issues and fixesUtilize Windows tech stack, including up...
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